Justin Madison
Justin Madison at Toyota of Des Moines

Justin Madison | Page 78

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
965 Reviews
4.7

965 Reviews

Write a Review

965 Reviews of Justin Madison

January 15, 2024

Dealership Rating
Employee Rating

Phone a lot when calling but good service Phone rang a lot when I tried to call in for questions but service was fine More

by STUEKERE
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Jan 15, 2024

Toyota of Des Moines responded

Thank you for giving us a good rating! We think you made an excellent choice, and we thank you again for choosing to work with us at Toyota of Des Moines. We are always here if you need anything else!

January 13, 2024

Dealership Rating
Employee Rating

Listened to our concerns. Work was done in a timely manner. Always respectful and knowledgeable More

by cdcallen58
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Jan 15, 2024

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

January 10, 2024

Dealership Rating
Employee Rating

Service department is excellent. Sales gives unfair offers on trade value. I sold my trade myself and got another 20%. More

by Iowaunemployment
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Jan 11, 2024

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

January 10, 2024

Dealership Rating
Employee Rating

Very efficient. Superior customer service. Very efficient. Superior customer service. Got me in and out quickly. More

by AMBRO7579
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Jan 11, 2024

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

January 09, 2024

Dealership Rating
Employee Rating

Experience was good. Automated system sucked. Took forever to get through to a real person. Automated system cut me off four times before I finally gave up. More

by DEBHAMMER0
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Jan 09, 2024

Toyota of Des Moines responded

We are sorry to hear that you were disappointed with your experience. Your satisfaction is important to us, so we appreciate this feedback.

January 09, 2024

Dealership Rating
Employee Rating

Easy to get an appointment, quick service, and professional staff. We will keep on getting our auto serviced her. More

by Terry Knisley
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Jan 31, 2024

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us

December 29, 2023

Dealership Rating
Employee Rating

Toyota Grimes always works to get me in as soon as possible. Today, I needed headlight replaced. They managed to complete a repair that was scheduled 8 days from now, without my asking! This saved me More

by Nanamarcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

Jan 02, 2024

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

December 21, 2023

Dealership Rating
Employee Rating

Friendly efficient and really excellent at explaining your car's anatomy and needed repairs. Always a pleasure ! More

by MICHELINE.WATROUS
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Dec 22, 2023

Toyota of Des Moines responded

Your comfort and understanding throughout the process are our priorities, and your repeat business means the world. Thanks for trusting us with your vehicle! Have a great day!

December 21, 2023

Dealership Rating
Employee Rating

Excellent service Everything was done and taken care of in a timely and professional manner More

by louis.henriquez
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Dec 22, 2023

Toyota of Des Moines responded

We're thrilled everything was taken care of to your satisfaction, and we appreciate you highlighting our commitment to top-notch service. Thank you for servicing at Toyota of Des Moines!

December 21, 2023

Dealership Rating
Employee Rating

Issue was well explained and taken care of quickly. I will certainly use them again in the future. More

by jonsharyl
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Dec 22, 2023

Toyota of Des Moines responded

Problem solved, trust gained, future secured! We love hearing things like that. Your satisfaction is our ultimate goal, and your return visit says it all. Thanks for choosing us!

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