Justin Madison
Justin Madison at Toyota of Des Moines

Justin Madison | Page 76

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
965 Reviews
4.7

965 Reviews

Write a Review

965 Reviews of Justin Madison

March 04, 2024

Dealership Rating
Employee Rating

5 Sorry, I have a flip phone. .. My 2020 Toyota Tacoma is just fine thanks. More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Mar 04, 2024

Toyota of Des Moines responded

We're glad to hear your 2020 Tacoma is running smoothly! Thank you for the 5-star rating, and please visit us again soon if you need anything.

March 04, 2024

Dealership Rating
Employee Rating

Great price and very quick work! I always come away pleasantly surprised at the cost of repairs. More

by N_SEEL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Mar 04, 2024

Toyota of Des Moines responded

We're thrilled you're happy with the price and speed of service! We strive to provide both competitive pricing and efficient repairs. Thank you for choosing us and for the kind words!

March 02, 2024

Dealership Rating
Employee Rating

I value my trust in my service advisor, Justin Madison so much, that I see to it that our vehicles are driven into Des Moines, from other states...just so he can be the one to take care of them. Brett More

by BRETTWILDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Toyota of Des Moines responded

We appreciate your trust in our service team and are happy to hear you value Justin's expertise! Thank you for choosing Toyota of Des Moines.

February 26, 2024

Dealership Rating
Employee Rating

Same great service I've had for years Will continue to go there for service and to buy new vehicles More

by DANMOWRY85
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Feb 27, 2024

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

February 22, 2024

Dealership Rating
Employee Rating

I love the delivery and pick up service. It's especially nice for someone who is older as I am. More

by MARIJO.GRIMES
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Feb 23, 2024

Toyota of Des Moines responded

Thank you for recognizing our convenient delivery and pickup service! We're glad it makes your life easier. Come back and see us anytime!

February 19, 2024

Dealership Rating
Employee Rating

When they were on Merle hay rd they were great. When they moved to the location they are at now they have completely gone to xxxx. In fact I’ve bought 3 cars from them in the last 15 years, and I More

by ScottUnderwood2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 19, 2024

Toyota of Des Moines responded

Hi Scott, Thank you for taking the time to provide your feedback. We are sorry to hear that you feel our level of service as declined. We would like to hear more from you at your earliest convenience. Please contact our General Manager, JP Phillips.

February 16, 2024

Dealership Rating
Employee Rating

The Toyota dealership has always treated me fairly. The technicians have performed their work with excellence. Scheduling has always accommodated my preferences. They have never pressured me into addin More

by Thankyouverymuch
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Feb 19, 2024

Toyota of Des Moines responded

Thank you for recognizing our commitment to fairness, quality, and customer satisfaction! We're proud of our technicians' excellence and our flexible scheduling options. Thank you for visiting Toyota of Des Moines!

February 13, 2024

Dealership Rating
Employee Rating

Always great I have been a customer at toyota of Des Moines and have had nothing but the best customer service Parts guy could use a little help with being pleasant More

by nancyrogers78
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Feb 14, 2024

Toyota of Des Moines responded

We truly appreciate your loyalty and consistent positive feedback! It means a lot to know you trust us with your service needs. Thank you for helping us improve!

February 09, 2024

Dealership Rating
Employee Rating

Was quoted 1000 over the phone for 90k service. Ended up being 1500. They didn't tell me over the phone that diffs and transfer case needed service. Got into the truck and it smelled like gas. Didn More

by Jvroom
Recommend Dealer
No

Other Employees Tagged: Justin Madison

Feb 12, 2024

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback and we are sorry to hear there was some confusion around cost and the issue with your gas cap. If there is anything you would like to discuss this further, please contact our General Manager.

February 05, 2024

Dealership Rating
Employee Rating

They forgot to fallow in my coolant but that’s ok I like your service More

by lynsinsigne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Feb 06, 2024

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! Thank you for your feedback.

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