The dealership has been easy to work with on maintenance
issues. They always seem to get my vehicle done in a timely manner.
issues. They always seem to get my vehicle done in a timely manner.
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by cdogfifer
Verified Customer
Verified Customer
Other Employees Tagged:
Justin Madison
fast friendly service had my car done sooner then
expected. I also enjoyed the video provided to show car status
expected. I also enjoyed the video provided to show car status
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by edgarcm1029
Verified Customer
Verified Customer
Service Price Transparency
Quick and easy.
Very friendly team who got me in quickly and took care of the issue. Thank you!
Very friendly team who got me in quickly and took care of the issue. Thank you!
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by snicsnat
Verified Customer
Verified Customer
Other Employees Tagged:
Justin Madison
Slower than expected.
2 1/2 hour wait time. Glove compartment door fell open on the way home and we can't close it. ?? We live 60 miles away.
2 1/2 hour wait time. Glove compartment door fell open on the way home and we can't close it. ?? We live 60 miles away.
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by RANDCHUM
Verified Customer
Verified Customer
Other Employees Tagged:
Justin Madison
Shawn Brown is a top-notch h mechanic.
We wouldn't trust our cars with anyone else! Justin is great too!
We wouldn't trust our cars with anyone else! Justin is great too!
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by aaljordan
Verified Customer
Verified Customer
Other Employees Tagged:
Justin Madison
Setting up a service schedule is easy even if I have to
switch to chat mode especially when multiple service items need to be addressed
switch to chat mode especially when multiple service items need to be addressed
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by GOLDILOCKS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kimmel,
Justin Madison was my Service Advisor and is a real asset
to Toyota of Des Moines. He is highly knowledgeable, very responsive, highly available, customer oriented, articulates the problem and solutions to t
to Toyota of Des Moines. He is highly knowledgeable, very responsive, highly available, customer oriented, articulates the problem and solutions to the problems understandably, he is very willing to work with my warranty company and he communicates quickly and succinctly as needed.
I have a high mileage Tundra and trust it’s reliability and I trust Justin’s knowledge for maintaining my truck.
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by bobthompson777
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Justin Madison
Always easy and quick.
Great all around experience. The service team is great to work with.
Great all around experience. The service team is great to work with.
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by jceolla
Verified Customer
Verified Customer
Other Employees Tagged:
Justin Madison
Emily Wagner & Justin Madison our awesome employees who
both put the customer first and Toyota is fortunate to have both of them as employees.
both put the customer first and Toyota is fortunate to have both of them as employees.
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by gannonobx
Verified Customer
Verified Customer
Service Price Transparency
I've been a Toyota customer for over 25 years.
Everyone I've worked with has been very good. Justin Madison stands out as TOPS!!!
Everyone I've worked with has been very good. Justin Madison stands out as TOPS!!!
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by aijaiowa
Verified Customer
Verified Customer
Other Employees Tagged:
Justin Madison