Justin Lugo
Justin Lugo at Mtn. View Ford

Justin Lugo

Customer Communications Manager

Mtn. View Ford

301 E 20th St
Chattanooga, TN 37408

5.0
102 Reviews
5.0

102 Reviews

Write a Review

Dealership Experience

6 yrs, 6 mos

Industry Experience

7 yrs, 7 mos

Languages Spoken

English English

German German

View more languages

102 Reviews of Justin Lugo

November 01, 2024

Dealership Rating
Employee Rating

Justin Lugo did a great job making us feel comfortable and answering our multiple questions. We had a great experience. More

by jonathon.wurth
Recommend Dealer
Yes

Other Employees Tagged: Savannah Hale

October 18, 2024

Dealership Rating
Employee Rating

Kenny Kone and Logan have always been great to work with. I have been doing business with them for 20 years. More

by MAKE INC.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 05, 2024

Dealership Rating
Employee Rating

First time buying from Mtn. View Ford. And they made me a good deal for a new car. More

by Sean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 26, 2024

Dealership Rating
Employee Rating

They replied to my inquiry promptly and answered all my questions. We came to look at a vehicle and they were welcoming and friendly. Justin Lugo was knowledgeable about the vehicle and was great to work More

by Margaret
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Rose, Brandon Mathis

September 11, 2024

Dealership Rating
Employee Rating

Great customer service. Really enjoyed our sales rep. But they lied about the brakes. They said they were great but they are terrible. Even after I asked them about them bei More

by Josh B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 25, 2024

Dealership Rating
Employee Rating

It was a good experience, they made possible for me to get the vehicle of my choice with a price and payment I could afford! More

by franmol
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Mathis

June 26, 2024

Dealership Rating
Employee Rating

Chris was amazing to work with. Very informative and not pushy at all. My entire experience at Mountain View does was wonderful. More

by Jessica.leigh1404
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Yancey , Rodney

Jul 15, 2024

Mtn. View Ford responded

thanks so much for your kind words.

June 04, 2024

Dealership Rating
Employee Rating

I received an amazing service from John Goodwin on my purchase of Ranger Raptor. I live in California and it was an out of state vehicle purchase. John was on top of things and made me a good deal. He ma More

by Ashish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Goodwin, Jason Rose

Jun 07, 2024

Mtn. View Ford responded

Hi Ashish, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 03, 2024

Dealership Rating
Employee Rating

Greatest dealership ever. Id refer anyone to come and purchase a vehicle. Great service and great professionals. More

by cknoxjr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Erwin, Lawton Willingham, Joe Centers , Craig Beckler

Jun 05, 2024

Mtn. View Ford responded

Hi, thank you so much for the positive review! Please let us know if there is ever anything else we can do for you! Safe travels!

May 18, 2024

Dealership Rating
Employee Rating

Great products, great service, and Ron always does a great job helping me with my purchases. More

by Alapammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Erwin, Ron Elliott , Shaun Emery, Joey Killingsworth

May 19, 2024

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

1
...