Justin Lombard

Completely different experience, absolutely transparent from pricing to understanding the vehicles and options. I got an answer to every question and it was clear. I would recommend Sunset to everyone. from pricing to understanding the vehicles and options. I got an answer to every question and it was clear. I would recommend Sunset to everyone. More

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The commitment to Superior Customer service for over 100 Years is the reason that a Family-owned dealership is one of the Top Ford Dealers in the country. The investment in the Beautiful Building and prope Years is the reason that a Family-owned dealership is one of the Top Ford Dealers in the country. The investment in the Beautiful Building and property shows the Family Pride. More

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Great sales team! Mike was Great! Found exactly what we wanted and made the purchase in a matter of hours. Can’t beat the service! Mike was Great! Found exactly what we wanted and made the purchase in a matter of hours. Can’t beat the service! More

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Everything went smoothly. The salesperson handled everything very professionally, as did the sales manager and the finance person. I’m and out in about 90 minutes. Beat that The salesperson handled everything very professionally, as did the sales manager and the finance person. I’m and out in about 90 minutes. Beat that More

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The dealership was terrific to work with. They were personable, fast, and efficient. I would recommend them to any family or friend looking for a new vehicle. They were personable, fast, and efficient. I would recommend them to any family or friend looking for a new vehicle. More

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Dealer experience was easy and negotiations were thorough. The truck came with hail damage that the dealer had fixed quickly. Overall great experience and I would buy another truck from them again. thorough. The truck came with hail damage that the dealer had fixed quickly. Overall great experience and I would buy another truck from them again. A nice touch was they provided the invoice for the vehicle during negotiation for full transparency. More

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Josh made the process of tradein and buy total easy. He was very kind and informative He was very kind and informative More

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Love my Bronco! This is my second vehicle purchased from Jim Wagstaff and Sunset Ford. They are the best! Easy to talk/work with and all the people are kind as wel This is my second vehicle purchased from Jim Wagstaff and Sunset Ford. They are the best! Easy to talk/work with and all the people are kind as well as helpful. Thanks again Jim More

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SUNSET FORD has always been my husband Elmer Steffen Jr. ’s First Stop when shopping for a vehicle; actually purchased his Very First Used Car at SUNSET at the age of 16!! The Bronco Sport (Badlands) was pr ’s First Stop when shopping for a vehicle; actually purchased his Very First Used Car at SUNSET at the age of 16!! The Bronco Sport (Badlands) was probably his/our 4th or 5th vehicle purchase there, and our Sons have made vehicle purchases there along with father, Elmer Steffen Sr. Our young Salesman, Josh did a Good Job…being his FIRST New Vehicle Sale😊; but we were quite Disappointed with the Supervisor Sales Associate Josh was going Back and Forth with during Sale; didn’t appreciate his Pushiness, and know for a fact “Better Price Deal” could’ve/SHOULD’VE been Offered considering the LOYALTY my husband and family have Always given SUNSET FORD Dealership there in St. Louis, MO 🙁. My husband and family truly are True BLUE FORD Oval Men!! Thank You, Mrs. C. Steffen More

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I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M More

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