Justin Heutel

Had THE best automobile purchasing experience in years working with Mike Geraghty at Sunset Ford today. Straightforward, informative and patient. Ended up with the best vehicle for pleasure and performanc working with Mike Geraghty at Sunset Ford today. Straightforward, informative and patient. Ended up with the best vehicle for pleasure and performance. And my two Great Pyrenees can go with me wherever I go! Thanks, Mike! More

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Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off. More

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Mike is a stand up honest and great knowledgeable person, you will do well asking for Mike G. Jeff Farrah the sales manger is excellent and provided substantial detail. Thank you and Bravo! you will do well asking for Mike G. Jeff Farrah the sales manger is excellent and provided substantial detail. Thank you and Bravo! More

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Sunset and specifically Joe made the process of getting the perfect Bronco for me extremely easy and stress free. He presented vehicles with various options and helped me to select the best one to suit my the perfect Bronco for me extremely easy and stress free. He presented vehicles with various options and helped me to select the best one to suit my needs. In fact I needed help putting my soft cover on a week after the purchase and one of the owners actually helped me get it right! More

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Great experience at Sunset! Jim was great, and the whole process was fast and super-easy. Jim was great, and the whole process was fast and super-easy. More

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I had my first Ford vehicle serviced at this place over 10 years ago, and the service was excellent. So, I decided to bring it back for a faulty headlight replacement/repair on 2.12.24. It seemed like a si 10 years ago, and the service was excellent. So, I decided to bring it back for a faulty headlight replacement/repair on 2.12.24. It seemed like a simple fix, but as of now, I still don't have my car back. During the first week, the technician was out sick, and the following week they needed to run diagnostics and troubleshoot. I informed the service person, Mike, that I needed my vehicle back by 2.26.24 due to prior commitments. I even told him that if he wasn't 100% sure that the vehicle would be ready by then, I would gladly pay for the part and come back at a later time as the car was needed for transportation. Mike assured me that he would work on it. However, it's now 2.27.24, and Mike is not returning my phone calls even though he has my car. I am disappointed, and to be honest, a little embarrassed. The place is good for oil changes like the review says, but I wouldn't recommend getting trapped like I did. Update: After Mike at Sunset called me back, he agreed to return my car to me. We scheduled the repair to be done a week later. When the day arrived for the repair to be completed, he gave me a rental car to use while mine was being worked on. They replaced the wire harness and fixed the recall issue. I got my car back on the same day. In the end, Mike made the situation right, and I am grateful for his help. More

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This is the 3rd F350 that I have purchased from Sunset Ford, I would not have done this if I wasn't completely satisfied with the entire dealership including everyone in the service department! Ford, I would not have done this if I wasn't completely satisfied with the entire dealership including everyone in the service department! More

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My salesman Chad Morber took good care of me. Transaction went smoothly and I am very happy with my new Bronco. Highly recommend him. Transaction went smoothly and I am very happy with my new Bronco. Highly recommend him. More

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Very helpful and kind and help me understand what I was buying I would go back buying I would go back More

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Excellent customer service. Sales and Sales Management very professional- Finance Department, quick and very efficient. Drop 3hours to work with this dealer Sales and Sales Management very professional- Finance Department, quick and very efficient. Drop 3hours to work with this dealer More

by trwilk Verified Customer Verified Customer

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