Justin Harding | Page 32

Justin provided excellent service. Everyone at O’Daniel was friendly and very helpful. My Sales Representative - Justin Harding was wonderful to work with. I never felt pressured or rus Everyone at O’Daniel was friendly and very helpful. My Sales Representative - Justin Harding was wonderful to work with. I never felt pressured or rushed into making a decision. I would highly recommend contacting Justin for your next Jeep purchase. More

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Helpful and transparent with pricing Justin is a gem! I will definitely go to him again. As a first time leaser, I was nervous. On my four visits to the dealership he priced out at le Justin is a gem! I will definitely go to him again. As a first time leaser, I was nervous. On my four visits to the dealership he priced out at least eight different options for me. And I lost count of the number of times that he sat in a vehicle explaining all these features that were completely new to me. The first night we even drove out to their New Haven location to check out an Escape I saw online, as we hadn't been able to confirm with them if that car was still available. So we drove to New Haven for me to test drive Escapes at 7pm in the cold, dark night cause I needed to know if that was the SUV for me (I come from a Ford background). Justin didn't pressure me, but always explained options, timeframe on rebates/incentives/etc.. Now it wasn't all a dream. I can't imagine a car buying experience really ever could be. My hiccups in this experience mainly revolved around the way they do the peace of mind coverage. So after spending a month crunching every variation of number to determine how comfortable I felt with each tentative decision, I finally decide. I had asked about this peace of mind coverge throughout the process, but this elusive coverage is the realm of finance so you don't get actual numbers or info until you have decided, signed half the paperwork and at that point you are already really committed. I don't expect this to change. After you have spent hours on this and all the paperwork is ready, the car is getting cleaned, "smart" business practice dictates that you THEN mention. .. by the way it is going to be 30 more a month or you will be leaving yourself open to these type of potential charges at your lease end. But not only that, really no paperwork is given on the specifics of the coverage I have purchased through them. I am just relying on my memory of this thirty second run down that didn't give the details I needed as I found out when I tried to use it. Still at O'Daniel, I had better pricing than I was getting offered at Ford, even with Ford's A Plan pricing. Still at O'Daniel, I had better transparency, as other dealerships just brought me a handwritten monthly payment amount rather than this whole printed breakdown on where all these numbers are coming from Justin showed me numerous times cause I am the type of customer that likes to know every option and think days prior to making a decision. And at O'Daniel. I had Justin: patient, understanding and so incredibly knowledgeable. He is the definition of follow up: having sent me an email on my birthday months later, showing me their service department and reaching out to see if I had questions or concerns at every part of the process. So overall, thank you! You will see me again! More

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Excellent Very professional very helpful not pushy have used Justin before and look foreword to working with him in the future. Casey really good to work with Very professional very helpful not pushy have used Justin before and look foreword to working with him in the future. Casey really good to work with More

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Purchased Our Third New Jeep This is the third new Jeep we have purchased from O'Daniel. Each purchase was through Justin Harding and we have always been very pleased with the out This is the third new Jeep we have purchased from O'Daniel. Each purchase was through Justin Harding and we have always been very pleased with the outcome. He is genuine, knowledgeable, and sincerely has our best interest at heart. We love all the Jeep vehicles and working with Justin makes the process move smoothly. More

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Excellent We have bought 3 cars from Justin 2 in February 2019 it’s always a pleasure working with him. He has always made the car buying experience quick and e We have bought 3 cars from Justin 2 in February 2019 it’s always a pleasure working with him. He has always made the car buying experience quick and easy. I recommend him to anyone looking for a new or used car truck or suv from Odaniels. More

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Amazing Customer Service! Justin Harding is the kind of sales professional you pray to meet when you walk into a dealership! Professional, knowledgeable and honest! He expertly Justin Harding is the kind of sales professional you pray to meet when you walk into a dealership! Professional, knowledgeable and honest! He expertly explained all off my options, got to know me and what kind of vehicle would benefit my life, and did not hesitate on any questions or concerns that I had! I was unsure about purchasing a vehicle when I walked in but when I walked out I was 100% satisfied with my decision, thanks to Justin! I love my 2019 Jeep Compass! O'Daniels and Justin Harding have a customer for life! More

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Class Act Justin Harding demonstrates both transparency and respect for myself as a first time car buyer. His showmanship and patience with me definitely dictat Justin Harding demonstrates both transparency and respect for myself as a first time car buyer. His showmanship and patience with me definitely dictated my decision and it was greatly appreciated. More

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Such a great experience! Thoroughly explained a vehicle option to me that I was afraid to try. I have never been so happy with my vehicle and car buying experience!! Definite Thoroughly explained a vehicle option to me that I was afraid to try. I have never been so happy with my vehicle and car buying experience!! Definitely will recommend Justin to anyone needing a vehicle!! More

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Lexus RX350 2011 Great, the Lexus RX 350 2011 is perfect. Very good sales service. I'm very satisfied .Very good car use. Trading quickly, my family is happy to buy a Great, the Lexus RX 350 2011 is perfect. Very good sales service. I'm very satisfied .Very good car use. Trading quickly, my family is happy to buy a car here. More

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Top Notch Sales Professional and Friend We spent several months looking and talking to auto salesmen at various dealerships. None of them seemed to have answers to my questions on the Jeeps We spent several months looking and talking to auto salesmen at various dealerships. None of them seemed to have answers to my questions on the Jeeps we were looking to purchase. After looking at the dealership reviews, we decided to go to ODaniel Chrysler Dodge Jeep Ram. We ended up meeting Justin Harding and wow, he had the answers to my questions and helped my wife and I decide on which model of Jeep would meet our requirements. We never felt pressured and Justin walked us through the various way to lease or purchase our chosen vehicle. The day we picked up the vehicle he took a great deal of time going through all the features of the Jeep. He also assured us that he wasn’t just our salesman through this purchase, but also there to help us if needed throughout the entire time we have the vehicle. We are now very happy owners of a new Jeep Grand Cherokee Overland. If you are looking for a Jeep and have questions, I would highly recommend Justin Harding. He knows Jeeps top to bottom and will not pressure you into buying a vehicle like most other dealers and dealerships do. I'm still getting calls almost daily from those other guys trying to sell me a vehicle. More

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