Dealership Experience
7 yrs, 8 mos
Industry Experience
8 yrs, 10 mos
9 Reviews
Write a Review9 Reviews of Justin Fowler
August 30, 2024
My experience was great there. I got immediate help with whom I needed to talk with so could find out further details. The process was very smooth and they did whatever they could I got immediate help with whom I needed to talk with so could find out further details. The process was very smooth and they did whatever they could to help you leave with the vehicle of your choice. I’ll be definitely going back when need another vehicle More
April 28, 2021
0/5 Stars is true rating: I purchased my car at this dealership new this year. I reached my first service interval and SCHEDULED an appointment. I had to wait 2.5 hours for an oil change and tire rota dealership new this year. I reached my first service interval and SCHEDULED an appointment. I had to wait 2.5 hours for an oil change and tire rotation. This is unacceptable at any level. If they cannot handle the volume then the service manager should be metering their schedule better. From a customer service point of view, the manager was "unavailable;" typical, let everyone else feel the frustration of the customer due to your decisions. Great place to buy a car but because they cannot transfer that experience to the service department, where customer service really begins, I HIGHLY suggest that you find somewhere else. I was a raving fan of this dealership; however, they have proved me wrong. I WILL NOT go back unless I can leave my car there all day for a factory recall. That is it. Shameful. If I was this owner I would fire that service manger today and find someone that could do the job. More
May 25, 2020
Lamar Black ,salesman, made our buying experience absolutely worth the 2 hour drive! No sales pressure and very professional. We will definitely be a repeat customer!! absolutely worth the 2 hour drive! No sales pressure and very professional. We will definitely be a repeat customer!! More
Other Employees Tagged: Harvey Hutchinson, Lamar Black , Kiara Flannigan
June 17, 2017
Excellent customer service Felt like a family friend. Did not feel like he was trying to give us a sales pitch, instead was more interested in us and our family. Felt like a family friend. Did not feel like he was trying to give us a sales pitch, instead was more interested in us and our family. More
June 11, 2017
simply amazing I came to the dealership as a first time buyer and was very nervous. After talking to Justin and a very short and painless process i went home in a br I came to the dealership as a first time buyer and was very nervous. After talking to Justin and a very short and painless process i went home in a brand new Kia that i absolutly love. They were flexible and able to tailor an agreement to my needs. i would recomend Riverchase Kia and there team to everyone. More
June 09, 2017
Fantastic service I have to say the process was very easy our salesman was fantastic this is my first time buying a car he made it very fun and worry-free! Justin was g I have to say the process was very easy our salesman was fantastic this is my first time buying a car he made it very fun and worry-free! Justin was great he answer every question quickly even sat there and helped me try to find insurance for like 20 min. I even sent my sister there where she got a new car as well. More