Justin Fernandez
Justin Fernandez at Garden Grove Kia
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Justin Fernandez

Sales & Leasing

Garden Grove Kia

13731 Harbor Blvd
Garden Grove, CA 92843

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4.7
157 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

6 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.7

157 Reviews

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157 Reviews of Justin Fernandez

October 24, 2024

Dealership Rating
Employee Rating

Very fast and detailed when it comes to helping you figure out what is wrong with your car and what services will be required the next time around. More

by FERNANDO.MAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khristina Esqueda, Andrea Biggers , Christopher

Oct 24, 2024

Garden Grove Kia responded

Fernando, we're delighted to hear that our team at Garden Grove Kia provided you with fast and detailed service. Thank you for your feedback!

September 13, 2024

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Employee Rating

They always keep us informed on service. They have been on time with completion of service. What they estimate is always the same when we pick up our vehicle. More

by ljcowgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Biggers

Sep 16, 2024

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia consistently meets your expectations. Thanks for sharing your positive experience!

August 24, 2024

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Employee Rating

Terrible service. Expensive for no reason. Tried to charge me $1200 for an oil change and cleaning of the air filter. They were getting me a “rental car” but I had to More

by copasbrittany11
Service Price Transparency
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Recommend Dealer
No

August 03, 2024

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One of the most comfortable and relaxed experience I have had with any Kia dealership and service center More

by cgvadergod
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2024

Garden Grove Kia responded

We're delighted to hear you had a comfortable and relaxed experience with us at Garden Grove Kia. Thanks for sharing your feedback!

June 08, 2024

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The staff are kind and helpful… they are also fast to handle the situation… I totally recommend this dealer. More

by auroraflores.0419
Service Price Transparency
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Recommend Dealer
Yes

April 11, 2024

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They provided a friendly service and communicated well. I appreciate the work that was done. More

by cjneichez
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mcgregor

Apr 11, 2024

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia for your service needs! We appreciate your five-star review.

March 19, 2024

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Employee Rating

service was good, lounge room was comfortable and TV was helpful. wished there was a cookie or bagel to soothe our stomachs. More

by tsao
Service Price Transparency
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Recommend Dealer
Yes
Apr 03, 2024

Garden Grove Kia responded

We're glad to know you found our service good and the lounge room comfortable at Garden Grove Kia. We appreciate your suggestion about providing snacks - we'll certainly take it into consideration for future improvements!

March 19, 2024

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Employee Rating

The person that helped us was very helpful in answering all of our questions and making sure all of our needs were attended. More

by gabriela2284.ge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Garden Grove Kia responded

We're so glad to know that our team at Garden Grove Kia was able to assist you effectively and answer all your questions. Thanks for the positive feedback!

February 01, 2024

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Employee Rating

Good customer service friendly environment good hospitality safe clean facilities l would recommend this location for all Kia dealers and more More

by mamandonado
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Garden Grove Kia responded

We appreciate your positive feedback and recommendation! It's great to know you enjoyed our customer service, friendly environment, and clean facilities at Garden Grove Kia. Thanks for choosing us!

January 10, 2024

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Employee Rating

The finance team was very knowledgeable, they were able to accommodate my needs based on my preferred payment. More

by connie.tmed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni

Jan 10, 2024

Garden Grove Kia responded

Connie - We're glad to know our finance team at Garden Grove Kia was able to meet your needs and provide you with a satisfactory experience. Thanks for sharing this positive feedback and enjoy your new vehicle!

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