Justin Dunn

DON’T WASTE YOUR TIME! I’ve tried twice now to purchase a vehicle from this dealer. They advertise vehicles at a reasonable price but they will lowball you on your trade an I’ve tried twice now to purchase a vehicle from this dealer. They advertise vehicles at a reasonable price but they will lowball you on your trade and then the condition of their used cars are always terrible. They offered me $5000 lower than anyone on my truck, next day I went to another dealer and traded it in for $6000 more. They wasted my time with that car but I saw a big banner on their website saying under new management we will give you thousand more for trade etc. so I figured I would try again. I had been offered $22k elsewhere, they came in at $13,000!!!! So of course I laughed and their sales manager proceeded to try and argue it was a reasonable price. He pulled up Carmax in front of me and put in my vin and options all the while talking about how they aggressively value their trades but they have to use tools like this to get real world numbers. He hits submit on the appraisal and guess what pops up? $19,600!!! His face dropped. What was his excuse now? So I said I’m guessing if that’s essentially a “cash” offer as Carmax just buys the car outright then makes sense the other dealer who will mark it up and sell it and wants to make a deal came in at $22k. He went away and came back with a new number…$15,000!!!! Now I should have walked away the first time but I stupidly sat there and argued. How do you show me Carmax says $19,600 a dealer offers $22k and you STILL only at $15,000! He went away again and came back and said best they could do was $17,000!!! Showing me KBB value now on a sheet. A sheet he read wrong as to start it was the wholesale price not the trade in value and secondly was reading the part prior to the low mileage credit that actually bumped it to around $17,800. So I laughed again as he had now shown me that worst case wholesale price was $17,800 so if the dealer didn’t try to sell it and just sent it to auction he would make $800 and the other one saying minimum trade value on Carmax was $19,600 yet was still firm on $17,000! His boss then came out and when I asked him why he offered $13,000 wasn’t that insulting he LAUGHED and said you can’t blame us for making money!!!! Literally laughed at the fact he knew he tried to rip me off and low ball me and then Made a comment about how often that works!!! Told me he doesn’t care he’s just in it to make money. When I asked him about the banner on the website “under new management and offer you more for your trade” he had nothing to respond. He came up maybe $200 and then said take it or leave it. So stupidly I said send to finance and I had been approved with suncoast for 7.6% and wanted to use them again. Again don’t judge me I should have walked away at the Low ball offer I realize that but happy wife happy life. Learn from my mistake and don’t go here! So after quite sometime a nice guy named Paris comes out and says he’s finance and wanted to let me know they don’t use Suncoast anymore but rather than tell me that when I told the manager about my approval for a low rate. They shopped my credit around all over the place and best rate was 14% with capital one!!! So I made it clear I want to finance with my pre approved rate of 6.5% at suncoast, don’t tell me they don’t have suncoast as a lender and now my phone is dinging over and over saying someone has made an inquiry on my report several time and then come with 14%!!! Obviously at this point I woke up and said enough but no one came out after to talk to me. Paris was very nice but he just broke the news and left and then I was just sat at a table by myself in the middle of the dealership. A my salesman’s had been great and super nice guy! I hope he moves to another dealership as I would love to buy a car from him. But he was in the back prepping the car thinking I’m buying it. But no manager came out to talk to me. Like any other dealer I’ve worked with normally takes the time to come say goodbye, I’m sorry we couldn’t make the deal. Nothing.i walked out and NEVER Again! More

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Everyone is friendly, professional and courteous from management to sales, parts and service. We felt with them all and we'd do it again. They all seemed to want us to be happy with our new Honda Pilot management to sales, parts and service. We felt with them all and we'd do it again. They all seemed to want us to be happy with our new Honda Pilot. More

by Pashford99 Verified Customer Verified Customer

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The experience i had buying a car with Honda of Fort Myers was exceptional. They were very accommodating the customer service is top notch. Would definitely recommend buying a car here. Myers was exceptional. They were very accommodating the customer service is top notch. Would definitely recommend buying a car here. More

by jenrussell36 Verified Customer Verified Customer

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Rafael was a pleasure to work with. We found a great vehicle for a good price. We found a great vehicle for a good price. More

by red4207 Verified Customer Verified Customer

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Justin was the reason I went to Honda of Fort Myers. I will be back I will be back More

by White Doug Verified Customer Verified Customer

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Choose Honda Of Fort Myers, because who else is better than Honda, I traded in my Kia and got a Honda. than Honda, I traded in my Kia and got a Honda. More

by 112261bap Verified Customer Verified Customer

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I had a wonderful experience with Mousse. He was very informative.i will definitely recommend him to my friends. He was very informative.i will definitely recommend him to my friends. More

by wandar1533 Verified Customer Verified Customer

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Basem was not pushy. And he let me tell him what I wanted. Well because he was not pushy, I returned the car the next day and upgraded as the car I originally bought was And he let me tell him what I wanted. Well because he was not pushy, I returned the car the next day and upgraded as the car I originally bought was not really what I wanted! More

by susansimonsen24 Verified Customer Verified Customer

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Wouldn't let me leave. Lied about several things. Finance guy was a liar and shady. I wasn't ready to buy and now I can't even look at my new car without feeling anxiety. Lied about several things. Finance guy was a liar and shady. I wasn't ready to buy and now I can't even look at my new car without feeling anxiety. I literally cried after leaving there. The only person who was kind and helped the next day was Juan, the sales manager, although he did put heavy pressure on me when I wanted to leave. I told them I would be back, that I had plans and wasn't ready but they could not have cared less. They don't see us customers as human beings. I would never go back here and will go to a different dealership for service. Finance guy actually tried to convince me that my car picky had a 12/12 warranty on electronics and that my rate was going to be 8.99% unless I bought a warranty, which they then overpriced by about $3,000 more according to others who bought the same warranty. Shame on them. More

by Unhappy girl Verified Customer Verified Customer

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We were originally supposed to meet with him, however, he was busy. I did deal with him on Friday night when I picked up the Odessy and he was very very good. Liked him a lot. Very knowledgeable. was busy. I did deal with him on Friday night when I picked up the Odessy and he was very very good. Liked him a lot. Very knowledgeable. More

by dean45 Verified Customer Verified Customer

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