Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Justin Diaz

Overview Reviews (32) Inventory (407)

Contact Me

View All Employees

< View All Employees

Justin Diaz

Technician

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

Contact Me

4.4

32 Reviews

Overview Reviews (32) Inventory (407)

4.4

32 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Justin Diaz

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

32 Reviews of Justin Diaz

October 12, 2025

Dealership Rating

Employee Rating

Very expensive and and took 4 hours. It is ridiculous i just researched how much it would have cost me and intead of paying 860. I would have paid 500 somewhere else. It is ridiculous i just researched how much it would have cost me and intead of paying 860. I would have paid 500 somewhere else. More

by ulises.stable

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Mitchell Byrd, Alexander Chaplin, Justin Crouch, Sam Kelly, Craig Battinell, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

Report | Print

Oct 15, 2025 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

October 01, 2025

Dealership Rating

Employee Rating

Be prepared to leave voicemails and them not to be returned. They are not good at answering the phone or responding to messages (even when they have your car) returned. They are not good at answering the phone or responding to messages (even when they have your car) More

by Anonymous

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Justin Worrell, Jasmine Yarwood

Report | Print

Oct 03, 2025 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

September 15, 2025

Dealership Rating

Employee Rating

Thanks was a great experience, good customer service and people in the service department fantastic people in the service department fantastic More

by ERIKITA0713

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Martin Vergara, Alexander Chaplin, Justin Crouch, John Paddyfoot, Craig Battinell, Oscar Alicea, Telon Gumbs, Tom Caruso, Jasmine Yarwood

Report | Print

Sep 15, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

September 12, 2025

Dealership Rating

Employee Rating

Excelente trabajo me enconto como me trataron tremenda atención al cliente excelente personas le doy un 100 atención al cliente excelente personas le doy un 100 More

by yankielcalvogomez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Alexander Chaplin, Justin Crouch, Sam Kelly, Craig Battinell, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

Report | Print

Sep 12, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

September 11, 2025

Dealership Rating

Employee Rating

Everyone was friendly and attentive, just a small problem coordinating delivery, but it all worked out for the best. coordinating delivery, but it all worked out for the best. More

by LILRED1942

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Caruso, Samuel Dotson, Lindsey Biswas

Report | Print

Sep 11, 2025 -

Hyundai of Wesley Chapel responded

August 28, 2025

Dealership Rating

Employee Rating

Excellent service, partially covered under warranty. Gave me a loaner car until work completed. Entirely satisfied! Gave me a loaner car until work completed. Entirely satisfied! More

by PPROFFMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell, Tom Caruso

Report | Print

Aug 28, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

August 27, 2025

Dealership Rating

Employee Rating

First visit for an oil change, kept two days. Upon pickup of vehicle, was told to come back in 1k miles to check oil consumption. Didn't get 20miles and our Sonata about blew-up! In Hwy 589 'no- Upon pickup of vehicle, was told to come back in 1k miles to check oil consumption. Didn't get 20miles and our Sonata about blew-up! In Hwy 589 'no-where-land, no air conditioning car limped along home, scared too death of the over 100 degree heat index and No-Help/ Nor Concern from Anyone @ Wesley Chapel.!.!.! Car just needed an oil change! -Now our 'lil'workhorse Retirement Car' is dead.! Far Worse, this experience took years off our lives dealing with Wesley Chapel Hyndai as we've never been exposed to what we know now was/ is Preditory Business practices. This because of the Hundreds of similar complaints against the same dealership and employees. Hyundai Corporation can Not be aware of the above in their D.C. offices and South Korea. They should act before the upcoming S.E.C. investigation concludes. More

by Lackeyrayb

Verified Customer

Workmanship

Service Time

Recommend Dealer

Other Employees Tagged: Jasmine Yarwood

Report | Print

Aug 30, 2025 -

Hyundai of Wesley Chapel responded

Ray, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

August 26, 2025

Dealership Rating

Employee Rating

Professional from start to end , quick analysis and service . I will definitely use this dealer again. service . I will definitely use this dealer again. More

by WSILVESTRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clive Wareham, Sarita Alzate

Report | Print

Aug 26, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

August 22, 2025

Dealership Rating

Employee Rating

The folks that work there are very helpful and the work done on my vehicle, wether it is an oil change or other is done satisfactory!!! done on my vehicle, wether it is an oil change or other is done satisfactory!!! More

by RGPAONE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyle Reinsch, Tom Caruso , Devon Thomas

Report | Print

Aug 22, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

July 10, 2025

Dealership Rating

Employee Rating

I came in with a battery issue and ot turned out to be a lose connection. Our service guy didnt charge us and ran a 32 point inspection to make sure everything was ok. Honesty is important to us and they na lose connection. Our service guy didnt charge us and ran a 32 point inspection to make sure everything was ok. Honesty is important to us and they nailed it. More

by rsarabjit

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Crouch

Report | Print

Jul 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

Dealership Inventory (407 Vehicles)

2025 Hyundai Elantra | new

$25,165

2025 Hyundai Elantra

new

Fluid Metal exterior

Automatic

Front-wheel Drive

$25,165

View Vehicle Details

View Details

2025 Hyundai SANTA CRUZ | new

$30,795

2025 Hyundai SANTA CRUZ

new

Hampton Gray exterior

Automatic

Front-wheel Drive

$30,795

View Vehicle Details

View Details

2025 Hyundai Santa Fe | used

$29,168

2025 Hyundai Santa Fe

used

Ecotronic Gray exterior

Automatic

Front-wheel Drive

$29,168

View Vehicle Details

View Details

2025 Hyundai ELANTRA HEV | new

$29,690

2025 Hyundai ELANTRA HEV

new

Serenity White exterior

Automatic

Front-wheel Drive

$29,690

View Vehicle Details

View Details

2025 Hyundai Tucson | new

$35,155

2025 Hyundai Tucson

new

Phantom Black exterior

Automatic

Front-wheel Drive

$35,155

View Vehicle Details

View Details

2023 Nissan Murano | used

$31,784

2023 Nissan Murano

used

Super Black exterior

CVT

All-wheel Drive

$31,784

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.