Justin Denherder
Justin Denherder at Lithia Reno Subaru
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Justin Denherder

Service

Lithia Reno Subaru

2270 Kietzke Ln
Reno, NV 89502

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5 Reviews
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5 Reviews

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5 Reviews of Justin Denherder

October 29, 2022

Dealership Rating
Employee Rating

30 thousand mile service was believed to be done. Then service lights came on showing low windshield wiper fluid. I stopped by three weeks after the service visit and a technician reset service notic More

by Pamela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 04, 2022

Lithia Reno Subaru responded

Pamela, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (775) 284-8000 and we will work with you personally in rectifying the issues you experienced.

Nov 04, 2022

Pamela responded

I have called four times. Each time I call, I am told that I am being transferred to a Service Manager, then the line hands up.

April 22, 2022

Dealership Rating
Employee Rating

Absolutely disrespectful and terrible customer service. Very unprofessional and no guarantee on service l l. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 23, 2022

Lithia Reno Subaru responded

Alex, I would like the chance to speak with you to learn more about your recent visit. Please reach out to me when you have a moment to discuss this further. Best regards, Carmelito Adams CarmelitoAdams@lithia.com

September 12, 2019

Dealership Rating
Employee Rating

Lilly's 16th Birthday Surprise! My husband and I worked with JD to buy a new car for our daughter's 16th birthday and the entire process was seamless and easy! Thank for for having More

by Nikki Wise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Dake

Sep 13, 2019

Lithia Reno Subaru responded

Nikki thank you for your kind words! We're happy we could help. If you have any additional questions about your daughter's new vehicle, we will be more than happy to assist you! Safe travels!Happy birthday Lilly!

August 04, 2019

Dealership Rating
Employee Rating

Very efficient timely and friendly Great customer service! The whole experience from driving into dealership , service writer was friendly and listened to my concern about making sure More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 07, 2019

Lithia Reno Subaru responded

Angel, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Reno Subaru!

October 29, 2017

Dealership Rating
Employee Rating

out of 1-10 the service dept gets a 10. I made an appointment and they completed the oil change within the hour. Service was very professional and efficient. I will not go anywhere else for More

by Zeus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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