Justin Crusel

Justin Crusel is our go to guy. Just bought our third Cadillac from him. Great sense of humor, makes you feel comfortable and is ALWAYS available for follow up questions/guidance. Just bought our third Cadillac from him. Great sense of humor, makes you feel comfortable and is ALWAYS available for follow up questions/guidance. We have referred him to some of our friends. We have always had great service at Val Ward. Service Dept has always done a great job. Everyone is very nice, always greets you with a smile. Lisa is always so pleasant and walks you through the process so you understand what you just signed before you left. So glad we found Val Ward when we moved to Ft. Myers 12 years ago! You are definitely our go to dealership. More

by RLGrimes Verified Customer Verified Customer

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Justin was very easy to work with. He explained everything very well. He let me take the lead in the purchasing process. He explained everything very well. He let me take the lead in the purchasing process. More

by HINCETOM Verified Customer Verified Customer

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A pleasant experience. Justin made it easy and pain free to view, drive and work a fair deal. Thanks to your whole team. Justin made it easy and pain free to view, drive and work a fair deal. Thanks to your whole team. More

by davecartergolf Verified Customer Verified Customer

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Great experience. Very professional. Justin took his time with all of our indecisions on which vehicle to purchase. We love our XT4! Very professional. Justin took his time with all of our indecisions on which vehicle to purchase. We love our XT4! More

by VJDJRD Verified Customer Verified Customer

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Justin was a pleasure to work with, he went above and beyond and stayed late to assure I got the car I wanted the same day. beyond and stayed late to assure I got the car I wanted the same day. More

by builder1120 Verified Customer Verified Customer

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One of the best experiences I’ve ever experienced purchasing a vehicle. Everyone worked very well together. I would absolutely buy from this company again. purchasing a vehicle. Everyone worked very well together. I would absolutely buy from this company again. More

by DYLANSRV Verified Customer Verified Customer

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Everything was handled perfectly. I’m new to this kind of thing since I just lost my husband. I came away very satisfied. Everyone is very friendly and helpful. I’m new to this kind of thing since I just lost my husband. I came away very satisfied. Everyone is very friendly and helpful. More

by rdenny140 Verified Customer Verified Customer

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We got an appointment in good time and repair was done quickly and on time quickly and on time More

by seafox97 Verified Customer Verified Customer

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Very pleasant experience! Would highly recommend this dealership when shopping for your next vehicle. Very fair pricing without the “hard” sales pitch! Would highly recommend this dealership when shopping for your next vehicle. Very fair pricing without the “hard” sales pitch! More

by ROGERHUGUENIN Verified Customer Verified Customer

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Recommend Val Ward Cadillac highly. Great people and service. We had a great experience with Justin in sales and Lisa in finance. Great people and service. We had a great experience with Justin in sales and Lisa in finance. More

by sms2806 Verified Customer Verified Customer

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