23 Reviews of Justin Crusel
March 20, 2025
Great people to work with in finding a car. Justin took the time to video chat with me on a vehicle I found online at their dealership. We looked over the vehicle together and the only issue we Justin took the time to video chat with me on a vehicle I found online at their dealership. We looked over the vehicle together and the only issue we could find they were willing to take care of. Great team at Val Ward Cadillac. Especially thanks to Justin Crusel! More
February 07, 2025
Justin Crusel is our go to guy. Just bought our third Cadillac from him. Great sense of humor, makes you feel comfortable and is ALWAYS available for follow up questions/guidance. Just bought our third Cadillac from him. Great sense of humor, makes you feel comfortable and is ALWAYS available for follow up questions/guidance. We have referred him to some of our friends. We have always had great service at Val Ward. Service Dept has always done a great job. Everyone is very nice, always greets you with a smile. Lisa is always so pleasant and walks you through the process so you understand what you just signed before you left. So glad we found Val Ward when we moved to Ft. Myers 12 years ago! You are definitely our go to dealership. More
July 24, 2024
One of the best experiences I’ve ever experienced purchasing a vehicle. Everyone worked very well together. I would absolutely buy from this company again. purchasing a vehicle. Everyone worked very well together. I would absolutely buy from this company again. More
Other Employees Tagged: Don Figgs, Gary Pratt, Sam Vince
May 10, 2024
Everything was handled perfectly. I’m new to this kind of thing since I just lost my husband. I came away very satisfied. Everyone is very friendly and helpful. I’m new to this kind of thing since I just lost my husband. I came away very satisfied. Everyone is very friendly and helpful. More
Other Employees Tagged: Gary Pratt , Jay Severson
April 22, 2024
We got an appointment in good time and repair was done quickly and on time quickly and on time More
Other Employees Tagged: Dave McKinney
March 23, 2024
Very pleasant experience! Would highly recommend this dealership when shopping for your next vehicle. Very fair pricing without the “hard” sales pitch! Would highly recommend this dealership when shopping for your next vehicle. Very fair pricing without the “hard” sales pitch! More




