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Justin Crouch

Overview Reviews (17) Inventory (333)

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Justin Crouch

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Justin Crouch

Technician

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.5

17 Reviews

Overview Reviews (17) Inventory (333)

4.5

17 Reviews

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17 Reviews of Justin Crouch

October 24, 2024

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Employee Rating

Very attractive, people polite nice jobs, l just want say thanks everybody for help us thanks everybody for help us More

by Lopes.woxiton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Alexander Chaplin, Craig Battinell, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

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Oct 25, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 05, 2024

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Super friendly great fast service won’t go any where else!!!!only place I’ll go else!!!!only place I’ll go More

by bdunn6

Verified Customer

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Alexander Mana, Justin Diaz, Alexander Chaplin, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

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Oct 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

September 29, 2024

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My salesman Carlos was extremely helpful in providing me with the necessary information to make my automobile purchase. He made the purchase as seamless as it could possibly be. The management team, led by with the necessary information to make my automobile purchase. He made the purchase as seamless as it could possibly be. The management team, led by Manny, also did everything they could, short of doing a backflip, to make me comfortable with the deal. This was one of the best car-buying experiences I’ve ever had! More

by BROW1JER0

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Fabio Castellon, Anthony Rodriguez, James Prescott, Karl Morales , Carlos Carillo was extremely knowledgeable, and helpful in the purchase of my vehicle!

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Sep 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that Carlos, Manny, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

September 05, 2024

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Excellent service! Was told it would be three hours and it was a lot less I was happy Was told it would be three hours and it was a lot less I was happy More

by THREELITTLEROSES

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Hacker, Alexander Chaplin, Tom Caruso, Sarita Alzate

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Sep 05, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

July 28, 2024

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All parties involved were excellent detailed kept in touch. They are all great assets to your dealership. touch. They are all great assets to your dealership. More

by BrentSquires

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Brianna Hacker, Alexander Chaplin

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Jul 29, 2024 -

Hyundai of Wesley Chapel responded

Brent, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

July 27, 2024

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Great service as always! In and out in no time! Thank you Justin and Kyle. In and out in no time! Thank you Justin and Kyle. More

by sgsoverly

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell, Anthony Rodriguez, Kyle Reinsch

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Jul 28, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

July 25, 2024

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Everybody is always very professional and helpful. They really went over and above. Excellent service, They really went over and above. Excellent service, More

by AVella

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno, Justin Worrell, Brianna Hacker

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Jul 25, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

June 17, 2024

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Employee Rating

The service department was great. They helped me with the battery issue and with the coolant issue. They kept me informed of the progress along the way. The service manager stepped i They helped me with the battery issue and with the coolant issue. They kept me informed of the progress along the way. The service manager stepped in and ensured the problem was resolved. More

by PJALAFF

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose

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Jun 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

May 01, 2024

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Employee Rating

This dealership took our money and did not provide what we paid for (new tires). They committed fraud. We did not notice for a month until our tire gauge went off. We had to waste time and gas money goi we paid for (new tires). They committed fraud. We did not notice for a month until our tire gauge went off. We had to waste time and gas money going all the way back to get what we paid for. The main corporate number could care less as they did not even admit it was fraud. We owned Hyundais for 18 years but never will again. When this one goes we will get another brand of car!! More

by TRISH1217A

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Other Employees Tagged: Tom Swedberg , Joe Buscemi

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May 02, 2024 -

Hyundai of Wesley Chapel responded

Sir, this was a case of human error and it was corrected the moment it was brought to our attention. We apologized profusely for the mistake and even refunded you for another tire at your request. You obviously believe this mistake was intentional. I'm very sorry you feel that way, but we know our people and work with them every day, so we are convinced that it was an honest mistake. Again, so sorry your inconvenience.

May 03, 2024 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Fabio Castellon Sales Manager

April 12, 2024

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Hello, good afternoon, I feel very satisfied with the service, thank you for your attention. service, thank you for your attention. More

by CHRISTHIAN.CASTELLON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell, Mitchell Byrd, Justin Diaz, Alexander Chaplin, Craig Battinell, Oscar Alicea, Tom Caruso, Sarita Alzate, Jasmine Yarwood

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Apr 12, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

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