Justin Consagra

Since 2014 I bought or leased from this location a 2015 VW Golf (new), 2017 VW Passat (new), 2017 VW GTI (new), 2017 VW Jetta (new), 2022 Mazda CX5 (new). I also had vehicles serviced regularly at the dea VW Golf (new), 2017 VW Passat (new), 2017 VW GTI (new), 2017 VW Jetta (new), 2022 Mazda CX5 (new). I also had vehicles serviced regularly at the dealer with professional service advice from Joe Allen and Ashleigh Sawicki, as well as courteous transportation from Jim Gallagher. Melissa in the closing/finance team is a wonderful asset to the company and much appreciated. Mike Kinney goes above and beyond in all aspects of the sales process and has sold me 5 vehicles under no pressure whatsoever. Unfortunately it just takes one bad employee to ruin a good thing over the last 8 years. I recently was about to buy a 2022 VW Passat from the new Bergeys VW/Mazda/Kia. The sales manager Justin Consagra rubbed me the wrong way in all aspects of his approach and ultimately lost my trust. After the prerequisite 'Sales Manager' haggling in his office over terms and a trade-in, and the comment that I was being 'respectful' as if it was a condition of sale, I was told I would be contacted multiple times with validation of my credit score and finalized financing details on Friday 3/4/22 and Saturday 3/5/22 to no avail. Oddly enough Justin would also smoke outside while talking to me with no regard for his image to the dealership with numerous customer onlookers, some closing sales. That said, I could care less that hes a smoker. I would say shop around if you have to deal with Justin as he was either having a bad week or maybe just needs further customer service training. I will take my business elsewhere until addressed by executives at Bergey's. I would love to come back as there are a lot of factors that come into play at a dealer, but this one was a dealbreaker. More

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Staff is extremely friendly and efficient with the entire process. The VW Atlas Sport is a great ride! process. The VW Atlas Sport is a great ride! More

by rparchinski Verified Customer Verified Customer

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I found WVM on line. I wanted to lease an inexpensive car. Other dealers would not give me a quote and when I followed up found they didn’t have any of the cars I was asking for listed on their online in car. Other dealers would not give me a quote and when I followed up found they didn’t have any of the cars I was asking for listed on their online inventory. WVM said they had the car advertised on their website. We did everything over they phone and the next day I picked up the car. Everyone was professional and the price was exactly what was quoted to me. The entire process was extremely easy and pleasant. I have a new VW Jetta More

by Catherine C Verified Customer Verified Customer

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I have bought many cars from this dealership. Between Audi and VW probably 7 cars. This time was the best. They do such a great job taking care of you there I would never go anywhere else. Rob the sal Audi and VW probably 7 cars. This time was the best. They do such a great job taking care of you there I would never go anywhere else. Rob the salesman was excellent! So was the finance guy. More

by DBASS Verified Customer Verified Customer

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Great sales staff Rob! Great selection nice showroom Love my new Taos. Good location and good people! my new Taos. Good location and good people! More

by Bob Verified Customer Verified Customer

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Above and beyond. The best guys on the planet. Saved me immense trouble and time. immense trouble and time. More

by MAT3 Verified Customer Verified Customer

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Easy and fair to work with. Really liked the no pressure sales approach. Paula and staff were great . sales approach. Paula and staff were great . More

by MANGELELLA274 Verified Customer Verified Customer

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Knowledgeable, friendly, closing was quick. Need more selections. Very satisfied with the purchase, Atlas. The entire process was great, start to finish. selections. Very satisfied with the purchase, Atlas. The entire process was great, start to finish. More

by ZABINSKI Verified Customer Verified Customer

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They worked with me having not so great credit and I got to leave with an awesome new truck. They did an awesome job getting to the sale with me and really earn there business. God bless this dealership and to leave with an awesome new truck. They did an awesome job getting to the sale with me and really earn there business. God bless this dealership and I hope there dealing always remain fair and just. More

by SANSKYK Verified Customer Verified Customer

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The staff at Wyoming Valley Motors were very helpful in helping me buy my first brand new car! I was very pleased with the kindness of everyone there. helping me buy my first brand new car! I was very pleased with the kindness of everyone there. More

by KCROMER Verified Customer Verified Customer

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