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Justin Birdwell
Justin Birdwell at Bryan College Station Toyota

Justin Birdwell | Page 11

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
175 Reviews
4.9

175 Reviews

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175 Reviews of Justin Birdwell

May 05, 2025

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Employee Rating

Justin is always worked with me to get the best price and get my truck back to me as quick as possible. Toyota is the best choice possible. More

by tyler.burkhalter
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Hall

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May 05, 2025

Bryan College Station Toyota responded

Thank you for the kind words! It is great to hear Justin has consistently looked out for you and kept things moving efficiently. We are glad you are happy with your experience—Toyota’s lucky to have your support! Customer Relations Manager customerservice@purdygroupusa.com

May 03, 2025

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Justin has always been open and honest about my truck repairs. The workman, mechanics, have done a wonderful job for me as well. Thanks team members! Sandy More

by SANDYRODIE
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Recommend Dealer
Yes
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May 05, 2025

Bryan College Station Toyota responded

Thank you, Sandy! We are glad Justin and the service team have consistently provided honest communication and quality work on your truck. We willl be sure to pass along your thanks to everyone involved! Customer Relations Manager customerservice@purdygroupusa.com

April 30, 2025

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Justin has always been a great help in getting my vehicle serviced. Very professional and explains service needed. More

by FREDW1
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Service Communication
Recommend Dealer
Yes
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May 01, 2025

Bryan College Station Toyota responded

Thank you for your continued trust! We are glad Justin consistently provides professional and helpful service, keeping you informed every step of the way. We appreciate you coming back to see us! Customer Relations Manager customerservice@purdygroupusa.com

April 25, 2025

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I had a good experience with getting my car fixed. The work they did looked good. Justin was also very nice the entire time I interacted with him whether it was through phone calls, emails, or in pers More

by kaylabrock159
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 28, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad the repairs met your expectations and that Justin provided great communication throughout the process. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

April 20, 2025

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The service was great! Didn’t have to wait too long. Love the new service where you can see the status of your vehicle. Thank you! More

by LSCHLUTT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Bryan College Station Toyota responded

Thank you for the positive review! We are glad you enjoyed the quick service and found the vehicle status updates helpful. We appreciate you stopping by! Customer Relations Manager customerservice@purdygroupusa.com

April 18, 2025

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I waited 2 hours & had to leave & come back for what usually takes 30-45 minutes to replace a turn signal bulb. Toyota did not have the bulb in stock and ordered one from a parts store. The parts store More

by RFRAZIER60
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Recommend Dealer
Yes
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Apr 18, 2025

Bryan College Station Toyota responded

We appreciate you sharing your experience. While the parts delay was out of our hands, we are grateful for your understanding and are glad Justin was there to make the best of the situation. We will make sure he hears your kind words—thank you again for your patience. Customer Relations Manager customerservice@purdygroupusa.com

April 17, 2025

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They always have taken care of me, no matter the problem I was having with my Toyota More

by shirleygsanford
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Service Communication
Recommend Dealer
Yes
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Apr 18, 2025

Bryan College Station Toyota responded

We appreciate your loyalty and kind words! Our goal is to provide dependable service every time you visit, regardless of the issue. We are here to help keep your Toyota running smoothly. Customer Relations Manager customerservice@purdygroupusa.com

April 08, 2025

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The service department has always been very friendly. I have never had to wait more than an hour for my car to be finished. More

by mollyehagar
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Recommend Dealer
Yes
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Apr 10, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad to hear that our service department has always been friendly and efficient. We strive to get you in and out as quickly as possible, and we are happy to know we’ve met your expectations. We look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

April 06, 2025

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Employee Rating

Nice and friendly service, very professional, and explains the the work needed to keep your vehicle performing well and safe More

by EDWARDLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McCulley, John Gray

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Apr 07, 2025

Bryan College Station Toyota responded

Thank you for the kind words! We're happy to hear you had a positive experience and that our team was able to explain everything clearly. Your vehicle's safety and performance are our top priority! Customer Relations Manager customerservice@purdygroupusa.com

April 02, 2025

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Excellent experience receiving service for our vehicle. Courteous, informative, and good explanation of services to be provided. More

by cdmotal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 02, 2025

Bryan College Station Toyota responded

Thank you for the kind words! We're glad your service visit was a positive one and that our team kept everything transparent and courteous throughout the process. We appreciate your trust and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

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