Justin Bateman

My first service experience went great. Mike was fantastic, explaining the entire process. I was on my way home much quicker than I expected to be. Hats off to Shottenkirk Toyota! Mike was fantastic, explaining the entire process. I was on my way home much quicker than I expected to be. Hats off to Shottenkirk Toyota! More

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I had a purchasing adventure here, and I do love the new car. I had difficulties with getting my finance questions answered, after the purchase. The numbers just didn't work the way I expected them to be. A car. I had difficulties with getting my finance questions answered, after the purchase. The numbers just didn't work the way I expected them to be. And I had a difficult time getting a response or explanation. (Computers an meetings) I did post on here my frustration. And if I can find a way to edit the original post done on Oct 30 2024, well I would! Got a call back and a set time for meeting. Finance Director- Justin Bateman went line by line, he worked it out to clarify and resolve my problems. Above and beyond what I was dreading for sure. Now I truly can enjoy my car purchase, and feel good about it. I'm an older female customer, and his patience and interest made all the difference. If needed I'll return purchase here for sure. Totally different response than my 1st post. And if anyone will share- How can I delete or edit an original review? Share-please More

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