Justin Baker | Page 42

Simple Every aspect of getting my car serviced was simple. First, scheduling--I called and told them the code that popped up on my dash. They scheduled an ap Every aspect of getting my car serviced was simple. First, scheduling--I called and told them the code that popped up on my dash. They scheduled an appointment at a convenient time for me, which was early in the morning before work. Honda service also allowed me to leave my car there all day while I was at work. Next, the drop-off--I came in and brought my car down to the service department, handed over my keys and went over the service that would be done to the car. I also explained an additional issue I was having with the car that had recently started, and Justin said he would have the mechanics look at it. Then I left for the day and called later to confirm that my car was ready for pick up. I showed up, paid for the service and left. More

by KDUBOIS Verified Customer Verified Customer

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Quick and professional Called for an appointment for my CRV and got one on Christmas Eve morning at 7 a.m. The B-1 service was completed by 10! While we waited we went to Called for an appointment for my CRV and got one on Christmas Eve morning at 7 a.m. The B-1 service was completed by 10! While we waited we went to the mall and got some Christmas shopping done. More

by ANMEVANS Verified Customer Verified Customer

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Fast efficient and done right Windward Honda always treats me like family and does it right the first time. They complete the job when promised or if there are issues they tell Windward Honda always treats me like family and does it right the first time. They complete the job when promised or if there are issues they tell me in advance. More

by MTAYLOR17 Verified Customer Verified Customer

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Awesome service! Justin Baker gave me an estimate of 3 hours for when my service was expected to be completed. Gilbert (shuttle driver) was friendly as he drove us to Justin Baker gave me an estimate of 3 hours for when my service was expected to be completed. Gilbert (shuttle driver) was friendly as he drove us to and from Windward Mall. As expected, the service was completed in 3 hours. Justin was thorough in explaining what was performed on my car. Mahalo for the excellent customer service, Justin! More

by LIHING888 Verified Customer Verified Customer

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Amazing Honda Windward knows the meaning of customer service. They take the time to listen, fix a problem and do it all with a smile. I would never go anywh Honda Windward knows the meaning of customer service. They take the time to listen, fix a problem and do it all with a smile. I would never go anywhere else. When you service a car every 6 weeks you get to know the staff well and to not enjoy them and or like them would be so stressful. Honda Windward always serves me even when I am an hour and a half late most every time, Others dealers would say you are going to have to reschedule . I come from Mililani Tech Park and sometimes it takes a few extra minutes to get out the door, you just can't run back home when driving to Kaneohe . Te staff is amazing and Dalton the service manager takes care of his customers. He always takes all the worries away when I have a mechanical issue. He is going to get it fixed and find the best possible way to do it. Honda Windward is honest, they don't try and over service your automobile. I can go on but do I need too? Gemi More

by BETSYMAE Verified Customer Verified Customer

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Always Professional and Courteous Honda Windward always works to complete the Service correctly, On time and with a full review of what was completed. If any unforeseen circumstances a Honda Windward always works to complete the Service correctly, On time and with a full review of what was completed. If any unforeseen circumstances arises, Honda Windward calls you to explain the situation and cost if applicable. Great Professional, And Friendly Employees at Honda Windward, Honda Windward Auto Spa And Honda Windward Body Shop. Honda Windward, You Made Us a Believer Thank You Very Much!! More

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Great Efficient Service In the past I never had routine service done at the dealer. But ever since I bought Hondas I found the service at Honda Windward to be reasonably pri In the past I never had routine service done at the dealer. But ever since I bought Hondas I found the service at Honda Windward to be reasonably priced and very good. The personnel are vert friendly and highly professional. More

by KIMOSKOA Verified Customer Verified Customer

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Honda HRV service and safety check Justin was extremely helpful scheduling my Honda HRV service and safety check. He was very courteous, professional, had excellent communication skill Justin was extremely helpful scheduling my Honda HRV service and safety check. He was very courteous, professional, had excellent communication skills and was very accommodating. Justin made the whole process very smooth. He even scheduled an appointment to fix my bubbling tint when I brought my car in and asked him about the tint warranty. Justin was very accommodating when I forgot to bring my updated insurance card for my safety check. He provided several options to help get the information to him and when one failed he had another solution. More

by gtamayo Verified Customer Verified Customer

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Prompt, friendly, knowledgeable, friendly We have been bringing our cars for service over 12 years and have always been impressed with all the service personnel. They are consistently friendl We have been bringing our cars for service over 12 years and have always been impressed with all the service personnel. They are consistently friendly, efficient and treat us like family. More

by LHIROKA6 Verified Customer Verified Customer

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HELPFUL EMPLOYEES ALWAYS HAD GOOD SERVICE AT HONDA WINDWARD..IT WAS JUST FOR A SAFETY CHECK, BUT IT WAS NONE IN A TIMELY MANNER WITH MY APPOINTMENT. ALWAYS HAD GOOD SERVICE AT HONDA WINDWARD..IT WAS JUST FOR A SAFETY CHECK, BUT IT WAS NONE IN A TIMELY MANNER WITH MY APPOINTMENT. More

by NAKAMURAM005 Verified Customer Verified Customer

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