Junior Argueta
Junior Argueta at Ed Martin Toyota
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Junior Argueta

Service Advisor

Ed Martin Toyota

9230 E 141st Street
Noblesville, IN 46060

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2 Reviews

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2 Reviews

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2 Reviews of Junior Argueta

December 26, 2024

Dealership Rating
Employee Rating

The Team at Ed Martin Toyota has been nothing short of fantastic. Great communication, great follow through and dedicated to customer service without forceful selling. Also thorough knowledge about all th More

by rod9727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2024

Ed Martin Toyota responded

Thank you for your business and wonderful feedback! 🌟 We're thrilled to hear that our team provided such outstanding service. Thank you for choosing us, and we look forward to assisting you again in the future! 🚗😊

July 16, 2024

Dealership Rating
Employee Rating

Do not take your car there for service! Explained my situation with Eric Sargeant the general manger accused me of lying. I was not explained the total cost of a new tire and oil changed. More

by cashelaine7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Sarjeant, Alex Gardiner

Jul 17, 2024

Ed Martin Toyota responded

Customer stated they would leave negative review if I did conform to demands outlined in this email. Readers of this review can digest this review and likely come to the conclusion that the truth is somewhere in the middle. I chose to not negotiate with reviewer due to demands based “do this or I will do that” mentality. Ed Martin stands by our work 100% of the time. In this case, customer states we damaged center cap on wheel but didn’t notice it for 32-days after vehicle was returned to customer. Also, customer demanded free lifetime tire rotations, which we do offer customers who buy replacement sets of tires from us. This customer bought two tires from us and assumed it would be free rotations for life, which is not the case. However, I still honored the rotation and a courtesy for the misunderstanding. Without the demand of the bad review, I would have absolutely goodwilled the center cap based on speculation, but it didn’t feel right with an ultimatum.

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