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Julio Serra
Julio Serra at Largo Honda
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Julio Serra

Service Advisor

Largo Honda

554 NE 1st Ave
Florida City, FL 33034

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4.4
22 Reviews
4.4

22 Reviews

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22 Reviews of Julio Serra

November 12, 2024

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Employee Rating

Thank you. Outstanding service uber me to get my lunch and back. Thank you very much. Snacks was given out to the customers. While we were waiting. If I have an More

by mathis44nice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Gomez

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Nov 14, 2024

Largo Honda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Saili Almeida Triana Service Manager 786-563-7650

November 06, 2024

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Employee Rating

Friday and Saturday, both employees service workers did an excellent job. Getting my car ready? I appreciate it even though I stayed overnight but the next day I got my car resolved and back on the road. T More

by mathis44nice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Patrick , Big, thank you to Julio Serra and for getting my car ready Saturday to go back to key. West, thank you, thank you to you both.

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Nov 08, 2024

Largo Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Largo Honda! Please let us know if there is anything else we can do for you; we are more than happy to help! Saili Almeida Triana Service Manager 786-563-7650

October 24, 2024

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Employee Rating

Work was completed efficiently and timely. Dealership arranged for to and from courtesy travel accommodations. More

by Roy Padilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Le, Melissa Patrick

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Oct 26, 2024

Largo Honda responded

Hello Roy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Adrian Hernandez Service Director 786-545-1200 AdrianHernandez1@Lithia.com

October 21, 2024

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by jacksonjacquline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2024

Largo Honda responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day. Adrian Hernandez Service Director 786-545-1200 AdrianHernandez1@Lithia.com

October 17, 2024

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Employee Rating

Julio was great prompt service and very informative will visit again. Thank again Thanks again More

by rcanelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2024

Largo Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Largo Honda. We are always more than happy to assist you if anything else comes up. Take care! Adrian Hernandez Service Director 786-545-1200 AdrianHernandez1@Lithia.com

October 12, 2024

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Employee Rating

I got there at 845 am for oil change and tire rotation and a diagnostic on the idle stop and run . The oil changed and tire rotation was done but the diagnostic on the idle stop and run was never fix and More

by MIAISZG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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October 10, 2024

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Employee Rating

I visited the dealership 4 months ago and was told the part was being ordered and Julio or someone will be calling me to inform me when it arrives...in order to complete the repair. It is October 10th and More

by JABEZ8423
Service Time
Service Communication
Recommend Dealer
No
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October 09, 2024

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Employee Rating

Service and everything was phenomenal thank you for ever You guys are the best love it More

by luiswoohh
Recommend Dealer
Yes
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Oct 17, 2024

Largo Honda responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Largo Honda!

September 29, 2024

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Employee Rating

$175 for a oil change/tire rotation is ridiculous. No car wash after service. Slow check in process. More

by lofta10
Recommend Dealer
No
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Oct 10, 2024

Largo Honda responded

We are sorry that you didn't see the value for your maintenance. If you could please give us more information so we can look up your transaction history, we can look into this. Privately message us your name please. Our oil changes and tire rotations both have monthly specials, so we can look at what exactly you paid for and had done. It also disappoints us that you did not receive a carwash, we would like to make that up to you as it is part of our process unless it is raining heavily. We look forward to your message.

September 28, 2024

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Employee Rating

The person that help me was the best and would take my car to him every time More

by lsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Largo Honda responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Adrian Hernandez Service Director 786-545-1200 AdrianHernandez1@Lithia.com

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