Julio Rosales

I’m very satisfied with Wayne Ford Akers they help me out quickly in a couple hours. I start driving my new Ford transit 350 out quickly in a couple hours. I start driving my new Ford transit 350 More

by MARCOCAP1979 Verified Customer Verified Customer

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I really dislike having to write a review like this. Let me just make a crappy situation short. I purchase 2025 ST Explorer 1800 miles. Traded my wife SUV in and it was around 5pm or 6pm when we finishe Let me just make a crappy situation short. I purchase 2025 ST Explorer 1800 miles. Traded my wife SUV in and it was around 5pm or 6pm when we finished up with the finance manager Michael Kembruski. What a great guy to deal with. So, we live 2 miles away from the dealer ship and went home parked the vehicle overnight and, I need to get the registration out of the glove box to send to my insurance. The glove box was full of water. I told my wife to take it back and get a courtesy vehicle (because you don't have your car anymore). No branner---- Sence that day it was a joke and rude people, even JOLIO: as he told my wife you can't just come and bring your car back you need to make an appointment LMAO.. ( The bad part was Julio said we had the car on the lot for weeks; you must have left the window down my second LMAO) I told her to get a car so you can go to work. The rental lady.. May not be the correct spelling Fabiola or Faviola was a real piece of work. She should not be dealing with customers ever-RUDE---- Last but least someone from the service department as she said Service Manager/Team we need to get paid for the courtesy vehicle. I TOLD HER YOU HAVE TO BE KIDDING. I will not be paying 1 cent. From 2015 to 2019 I have purchased (2) 350 Supper Duty from Al Paker, and I am not sure why we went to Wanye Ackers LWF. I am sure this post will be deleted, and no one will see it. But word of mouth and Me it will be said over and over. Sham on The Wanye Akers TEAM... Sorry not to forget A BIG Shout Out for the service manager and excuse me for not remembering his name awesome guy he's the guy that fixed the roof More

by mminter1 Verified Customer Verified Customer

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It was a great experience to buy a car at Wayne Akers! We really enjoyed working with Julio! We really enjoyed working with Julio! More

by KPM77 Verified Customer Verified Customer

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Very pleasant to work with all of them. Helpful, patient, and most of all made us feel comfortable with the process of buying a new truck. Helpful, patient, and most of all made us feel comfortable with the process of buying a new truck. More

by COWGIRL1965 Verified Customer Verified Customer

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Very welcoming people and very professional the dealership is very comfortable with lots of amenities felt very good at the dealership dealership is very comfortable with lots of amenities felt very good at the dealership More

by bzalta Verified Customer Verified Customer

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Thanks to Julio and shawntal for an amazing experience. Loving out new ride. The best service. I give them 5 stars. Loving out new ride. The best service. I give them 5 stars. More

by diana27 Verified Customer Verified Customer

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I highly recommend Juli Rosales at Wayne Acres Ford! My purchase of a 2025 Ford Lightning was an excellent experience from start to finish. Julio was extremely knowledgeable, patient, and truly listene My purchase of a 2025 Ford Lightning was an excellent experience from start to finish. Julio was extremely knowledgeable, patient, and truly listened to all my needs. He guided me through the entire process with professionalism and care. Thanks to Julio and the entire team at Wayne Acres Ford, I felt confident and well taken care of. I’ll definitely be coming back for my next vehicle. A truly spectacular experience! More

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The deal took forever but everyone did their best job and we love the 2025 Ford. Will continue to recommend Wayne Akers in the future. The Escape runs like a dream when I get ready to trade in my Ford 2020 I we love the 2025 Ford. Will continue to recommend Wayne Akers in the future. The Escape runs like a dream when I get ready to trade in my Ford 2020 I will definitely use Wayne Acres. Thank you More

by TOPSALESGAL Verified Customer Verified Customer

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Being a female buyer, I walked away feeling like I was treated respectfully and very happy with my purchase. I had previously visited another dealership and had a completely different experience. I would treated respectfully and very happy with my purchase. I had previously visited another dealership and had a completely different experience. I would return to this dealership again in the future and will recommend to family & friends. More

by steaky0912 Verified Customer Verified Customer

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It was a positive experience overall. The finance guy didn't seem too thrilled, but it was okay. I feel like they could have done more on my trade but I didn't really feel like going thro The finance guy didn't seem too thrilled, but it was okay. I feel like they could have done more on my trade but I didn't really feel like going through the drama. I got a nice vehicle at a (I think) fair price. Overall I was satisfied. Several criticisms: 1) Moving the biggest sellers into the air-conditioned showroom would be nice. At least I could have such place to start my search where it wasn't 100 degrees. 2) Going out of your way to make children happy in your showroom would make a big difference. A stuffed toy, some cookies, a cup of juice. A play area maybe. This would endear you to parents, especially mothers. They are already under stress from the car buying experience. Having to keep their children entertained at the same makes the whole process less pleasant. Frankly, some of the sales people have a terrible and unfriendly bearing about them. 3) Salesmen should be well-versed in all aspects of the cars they are selling. Not having answers to customer questions makes one make assumptions about their priorities. 4) Mop the xxxx bathroom. It's pretty unclassy and disgusting to have to walk through someone else's possessions at the urinal. Inspect the bathrooms hourly. More

by RPaulatUF Verified Customer Verified Customer

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