Julio Ortiz

My 30-year journey with Rick Cavender, Julio Ortiz, and the Cavender Dealership has been marked by trust, reliability, and exceptional service. I highly recommend Cavender Toyota to anyone in search of a s the Cavender Dealership has been marked by trust, reliability, and exceptional service. I highly recommend Cavender Toyota to anyone in search of a seamless and enjoyable car-buying experience backed by decades of expertise and integrity. More

Report | Print

Once they have your money they’re no where to be found for help! Overall experience has been frustrating! Probably go to San Marcos for service when the time comes. for help! Overall experience has been frustrating! Probably go to San Marcos for service when the time comes. More

Report | Print

One of the best experiences while buying a car. They go the extra mile to meet your needs & find the best car for you! My first car was a Saturn which I bought 28 years ago! Since then I stayed a C They go the extra mile to meet your needs & find the best car for you! My first car was a Saturn which I bought 28 years ago! Since then I stayed a Cavender customer & my experience with them has always been fantastic. Rick Cavender, Raul Villegas & Arcadio Muñiz (as well as the Sales Associates) are awesome people to deal with when you are buying a car (which usually is a stressful experience)! Cavender Toyota is a car dealership you can trust! More

Report | Print

I drove in from out of town to visit Cavenders Toyota for a new Camry. The quote I received was better than all the dealerships I had compared online. a new Camry. The quote I received was better than all the dealerships I had compared online. More

Report | Print

A little sloppy in the service department I would recommend the dealer, even though there were some issues after I got home and took a closer look. The communications prior to the sale were fa I would recommend the dealer, even though there were some issues after I got home and took a closer look. The communications prior to the sale were fantastic, and I was disappointed that I had to drive 2 hours on Friday night after work because the dealer would not hold the vehicle for me until Saturday morning...even after offering $500 deposit via venmo/paypal/etc. It only took 2 1/2 hours to test drive and close the transaction and leave, and the dealer honored the price quoted on the phone and email, which is not always the case at other dealers. There were no hidden fees. Once I got home the next day in the daylight, I found that the antifreeze reservoir was low about 4 inches below the full line, and the oil change sticker showed that the oil needed changing 2 days after my purchase, and there was lipstick on the visor and roof on the drivers side that was not visible in the dark. All of this leads me to believe the Sequoia was not serviced, even though it was a "certified" vehicle, which is a bit discouraging. Being 2 hours away, it is not worth the drive back in to remedy the issues. More

Report | Print

new car purchase It took a while but worked out well in the end! There was confusion and miscommunication few times but we squired out in the end! It took a while but worked out well in the end! There was confusion and miscommunication few times but we squired out in the end! More

Report | Print

All is well First off thank you to Julio Ortiz for calling me and wanting to help me in finding the best car for me. We missed each other but Gabe Gomez was aweso First off thank you to Julio Ortiz for calling me and wanting to help me in finding the best car for me. We missed each other but Gabe Gomez was awesome! He helped me work with my payment and found me a great buy! Lastly thank you goes to Michael Mares for helping me find the best deal payment wise. These guys here are not pushy they listen and help the best they can. I feel the men that helped me went above and beyond to help me leave happy!!! Thank you to Cavendar Toyota on 410 and Bandera for having these guys. You have scored a customer for life!!! More

Report | Print

Great experience It was my first time there n the treated me wonderfully. Everyone’s was amazing and helpful. I would definitely recommend this dealership to everyone It was my first time there n the treated me wonderfully. Everyone’s was amazing and helpful. I would definitely recommend this dealership to everyone I know. More

Report | Print

LIERS ,TRICKSTERS THE CAR WAS PRICED AROUND $14999 .00 AND WHEN WE SAT DOWN TO CLOSE THE DEAL THE GUY SAID THE THE PRICE WAS OVER $ 17000.00 AND HE WAS TO GET A LOWER P THE CAR WAS PRICED AROUND $14999 .00 AND WHEN WE SAT DOWN TO CLOSE THE DEAL THE GUY SAID THE THE PRICE WAS OVER $ 17000.00 AND HE WAS TO GET A LOWER PRICE FOR ME OF $14999.00 BUNCH OF LIERS ,OF COURSE I WALKED OUT . More

Report | Print

Thank you Julio Ortiz, Donald Bruce, Noel Pinon and Andres Garcia gave me an excellent service. Especially there was a problem with my insurance companies so i Julio Ortiz, Donald Bruce, Noel Pinon and Andres Garcia gave me an excellent service. Especially there was a problem with my insurance companies so it took a long time but Noel Pinon was very supportive and waited very nicely. Thank you all. More

Report | Print