Julie Oliver
Assistant Service Manager
Scott Clark Toyota
13052 E Marie Garris Rd.
Matthews, NC 28105
Julie Oliver I am an artist, cat lover
Read moreDealership Experience
3 yrs, 3 mos
Industry Experience
3 yrs, 3 mos
Languages Spoken
English
32 Reviews
Write a Review32 Reviews of Julie Oliver
November 05, 2024
Scott Clark has always been a reliable servicer for my 4Runner. Their prices are always fair, affordable and they use genuine Toyota parts. I trust no one else with my auto. 4Runner. Their prices are always fair, affordable and they use genuine Toyota parts. I trust no one else with my auto. More
Other Employees Tagged: Justin Bustle, Pete Acree, Marshall Moore, Lola Byrd
July 29, 2024
As posted from my recent google review and echoing here. The service from Julie was not the best experience for me and I hope the facility is taking action overall. Seek retraining, counseling, or some ot The service from Julie was not the best experience for me and I hope the facility is taking action overall. Seek retraining, counseling, or some other career if necessary so that customers who come through this place of business may receive revolutionary experiences at Scott Clark Toyota as it should be on service visits or any visit and to give better reviews. More
June 30, 2024
The facilities and amenities are wonderful. The service coordinators need to have faster communication. It should not be the customers responsibility to reach out to service supervisors to see The service coordinators need to have faster communication. It should not be the customers responsibility to reach out to service supervisors to see if their vehicle is done. Additional recommended services should not be mentioned after the car has been completed so that it takes even longer to get done. The sales team should reach out to prior sales to see how the vehicle is doing. If there were any items that were not taken care of prior to sale. It should not be the customers responsibility to hold the dealership to their word. More
Other Employees Tagged: Laney Glosson
June 18, 2024
An oil change took 3 hours. Julie Oliver was very rude. Overall a terrible experience. I usually have a great experience at this location, but this last time there was very poor Julie Oliver was very rude. Overall a terrible experience. I usually have a great experience at this location, but this last time there was very poor. More
June 14, 2024
Good customer service thank you for your time and service all service departments great always all service departments great always More
Other Employees Tagged: Billy Carroll, Justin Bustle, Pete Acree, David Blackburn, Brian Maher, Laney Glosson , Lola Byrd, Kevin Kramer , Nautica Maxwell
February 18, 2024
Very nice Dealer in service and buyer , service is fantastic not complaint with them thanks fantastic not complaint with them thanks More
Other Employees Tagged: Billy Carroll, Justin Bustle, Pete Acree, Marshall Moore, Matthew Zajac , Kevin Murray, Christal
December 15, 2023
The work was completed in less time than expected, the cost was a bit less than estimated, service was perfect. Especially appreciated the guidance Julie provided in selecting the best maintenance service cost was a bit less than estimated, service was perfect. Especially appreciated the guidance Julie provided in selecting the best maintenance service for my car’s needs! More
November 29, 2023
I took my car in for the 20,000 mile checkup. I was greeted promptly. I left my car, my husband picked me up to run errands. Julie called me to tell me my car was ready within the hour. I waited I was greeted promptly. I left my car, my husband picked me up to run errands. Julie called me to tell me my car was ready within the hour. I waited about 5 min for them to bring it around. I did get a car wash which is always appreciated. More
October 31, 2023
Always spot on in the service department, great job 👍 Have always did my maintenance since purchasing a Toyota 👍 Have always did my maintenance since purchasing a Toyota More
Other Employees Tagged: Marshall Moore , Rubisel Murillo