Julie Mei
Julie Mei at Secor Volvo Cars
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Julie Mei

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
494 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

28 yrs, 11 mos

Languages Spoken

English English

4.9

494 Reviews

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494 Reviews of Julie Mei

April 17, 2025

Dealership Rating
Employee Rating

I have only owned cars from Secore Volvo, All my experiences have been exceptional . I have recommended This Dealership to Friends and Family. First Class service every Time More

by RGONZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Keith Mattingly

April 12, 2025

Dealership Rating
Employee Rating

Very good customer service, prompt professional keep you up-to-date on what’s happening very pleased with my experience More

by robertgilmore64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Keith Mattingly

April 10, 2025

Dealership Rating
Employee Rating

Great communication, competent service, Friendly and polite service personal. Quick turnaround time., professional. Thank you More

by SWELSHOCK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly

April 08, 2025

Dealership Rating
Employee Rating

Came in to deal with a Check Engine Light and Julie was very good at explaining all the issues and cost options and risks. Appreciate the team and the work. The Check Engine Light was still on after the More

by Mike Lee
Service Price Transparency
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Recommend Dealer
Yes

April 04, 2025

Dealership Rating
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Great service. Great people. It says a lot about a service dept and Secor, when the same people have worked there for many years. More

by SUZY0
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Keith Mattingly

March 31, 2025

Dealership Rating
Employee Rating

Always efficient and courteous clean and comfortable. A pleasant experience with drinks and snacks available. More

by Jeanne520
Service Price Transparency
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Recommend Dealer
Yes

March 25, 2025

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Professional, prompt service. Appreciate being able to get an appointment very quickly. Service was done faster than expected. More

by TAKNOX11
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Keith Mattingly

March 25, 2025

Dealership Rating
Employee Rating

Secor is always extremely helpful, accommodating, and knowledgeable. Their service department is excellent and Keith was a great help with the service on my car. More

by choweitsdone
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters , Keith Mattingly

March 24, 2025

Dealership Rating
Employee Rating

Julie was instrumental in ensuring a smooth process with setting up service from start to finish. She even took the time to explain the operations of the rental vehicle. She kept me informed throughout the More

by jae32199
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

March 23, 2025

Dealership Rating
Employee Rating

excellent service. i love the text/email reminders. Julie was clear about an additional task that needed doing during my regular service. the job was completed earlier More

by MHAVERYCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly

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