Julie Mei

She did a great job helping me out. Super personable and tons of knowledge. I appreciate it Super personable and tons of knowledge. I appreciate it More

by tomgeroulo Verified Customer Verified Customer

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Julie is the best. She is knowledgeable and does a great job explaining small things I can do myself . She is knowledgeable and does a great job explaining small things I can do myself . More

by longbrookfarm Verified Customer Verified Customer

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Excellent service, professional, polite , informative. It is a pleasure to have our Volvo serviced at Secor. We will be back, whether it is for service or another new purchase. It is a pleasure to have our Volvo serviced at Secor. We will be back, whether it is for service or another new purchase. More

by riversidebillings Verified Customer Verified Customer

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Julie was friendly and well informed. She explained what was done to the car and answered all our questions. Technicians did a good job on the car. A very pleasant experience overall. She explained what was done to the car and answered all our questions. Technicians did a good job on the car. A very pleasant experience overall. More

by colette1012 Verified Customer Verified Customer

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Addressed the three specific issues with car. Provided a loaner. Completed the work quickly. Very good experience overall. Provided a loaner. Completed the work quickly. Very good experience overall. More

by edward.levin2 Verified Customer Verified Customer

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Julie and the service department were excellent. They kept us in the loop at all times, and actually found the most economical and efficient way to repair our SAAB. We have been always very happy They kept us in the loop at all times, and actually found the most economical and efficient way to repair our SAAB. We have been always very happy with the Secor service department. More

by sailgirl7300 Verified Customer Verified Customer

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Julie is a very gracious and attentive service manager. She always provides great guidance and advice on the servicing of my car. She always provides great guidance and advice on the servicing of my car. More

by jesseluis96 Verified Customer Verified Customer

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The sales staff is fantastic & provide an excellent hospitality experience start to finish & even post sale. The service Dept on the other hand is something that even interfacing with them gives me anx hospitality experience start to finish & even post sale. The service Dept on the other hand is something that even interfacing with them gives me anxiety. Between the lack of kindness from almost every staff member consistently in every interaction, & the lack of knowledge it all leads to a really unpleasant experience. I finally reached a point where I expressed these frustrations to the service manager Eric & rather than provide any help, mitigation, or even basic empathy he instead is trying to have me banned from having a relatively new vehicle I purchased from Secor serviced at all. When questioned why he cites the fact I used a swear word in frustration that was not directed at anyone. After being talked into purchasing an extended warranty at the initial sale of the vehicle it feels like borderline extortion. Even the owner Charlie when approached wasn't able to get his service manager to simply sit down and discuss it like adults. Truly disappointed after purchasing 2 vehicles from Secor in the past year. More

by znd121 Verified Customer Verified Customer

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Secor provides very prompt and courteous service and highly recommend them to anyone needing sertvice highly recommend them to anyone needing sertvice More

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Just bought a Volvo S90 new to me here. Very comfortable and no pressure process, fair price and excellent service when a minor glitch happened which was promptly taken care of. All I have Very comfortable and no pressure process, fair price and excellent service when a minor glitch happened which was promptly taken care of. All I have been in contact with - Anthony, Otto and finally Julie have been very pleasant, knowledgeable and helpful. This is my 2nd Volvo from Secor - although the first was quite some time ago. Keep up the good work! More

by janmagnussen Verified Customer Verified Customer

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