Julian Ruiz

Julian was so helpful with my battery emergency! I didn’t not have an appointment but he was willing to check my car and put new batteries in my key fobs. Thank you for being so patient and taking c I didn’t not have an appointment but he was willing to check my car and put new batteries in my key fobs. Thank you for being so patient and taking care of my 2012 Lexus!!! More

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Julian was very professional and handled my issue promptly and kept me informed by phone promptly and kept me informed by phone More

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An extreme professional in every way. Thank you! We are always treated with respect and gratitude. Thank you! We are always treated with respect and gratitude. More

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After a change in my service representative, I was a little dubious about a new person taking over my account. Julian has gone over and beyond and I appreciate his professionalism, his curtesy, and for little dubious about a new person taking over my account. Julian has gone over and beyond and I appreciate his professionalism, his curtesy, and for always getting answers to my questions. He has been exactly what I need in a service representative. More

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Battery in my 2023 Lexus ES 350 F Sport died. Needed a new battery and prefer Lexus quality over the ones offer by the jump start people. Called Michael Southern and he was waiting for me after Needed a new battery and prefer Lexus quality over the ones offer by the jump start people. Called Michael Southern and he was waiting for me after I got a jump start. What a guy. Busy Saturday and he told me what to expect time wise and showed me the waiting area and offerings, like coffee. Beat the time estimate by an hour and washed my car too. Most pleasant man. Dealership is lucky to have him. Hale More

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I've been a customer of Earnhardt Lexus for almost 20 years. The service is always superb, whether I'm buying a vehicle or getting maintenance. This visit the other day Julian Ruiz was my Service Rep and years. The service is always superb, whether I'm buying a vehicle or getting maintenance. This visit the other day Julian Ruiz was my Service Rep and he was excellent! Friendly, helpful, efficient, etc. My thanks to Julian and all staff! More

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Julian did an excellent job listening to my questions pertaining to service and went beyond in reassuring me that my SUV was being properly maintained! The entire Earnhardt team is awesome! pertaining to service and went beyond in reassuring me that my SUV was being properly maintained! The entire Earnhardt team is awesome! More

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Always has great service and service writer that are willing to listen and address your concerns. willing to listen and address your concerns. More

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Very helpful and professional, if he didn’t know the answer, he took the time to find it. answer, he took the time to find it. More

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The service advisor is excellent. He knows exactly what my contract and is very knowledgeable. He’s polite, compassionate and has a positive attitude. His name is Andrew Wilson. my contract and is very knowledgeable. He’s polite, compassionate and has a positive attitude. His name is Andrew Wilson. More

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