
Julian Pancho Santiago
Salesperson
Joe Cecconi Chrysler Complex
2380 Military Rd
Niagara Falls, NY 14304
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102 Reviews
Write a Review102 Reviews of Julian Pancho Santiago
February 04, 2025
Salesman Pancho was amazing to deal with. Since then, the service department has been a complete disappointment. I schedule an oil change not once but twice and both occasions I was there 3+ Since then, the service department has been a complete disappointment. I schedule an oil change not once but twice and both occasions I was there 3+ hours. There's no communication. Currently my truck is in service dept ONLY because it's under warranty. They lost my truck to start off and are trying to overcharge me by trying to add extra stuff. They're absolutely horrible. Do not recommend More
May 30, 2019
My experience was very good Pancho made the deal happen Pancho did a great job getting us into a vehicle he kept his word and made the deal happen we are very satisfied with the out come. John Barron Pancho did a great job getting us into a vehicle he kept his word and made the deal happen we are very satisfied with the out come. John Barron More
January 29, 2019
Great car buying experience Leased my second vehicle from cecconis this weekend. All the staff is friendly, helpful and knowledgable. I will be a cecconis customer for life. Than Leased my second vehicle from cecconis this weekend. All the staff is friendly, helpful and knowledgable. I will be a cecconis customer for life. Thank you Jullian and Paul!! More
Other Employees Tagged: Mike Jensen
January 29, 2019
Always a great experience Leased a new Durango with Pancho. Happy wife happy life. Always helpful and knowledgeable to make sure we end up in the proper vehicle for our familie Leased a new Durango with Pancho. Happy wife happy life. Always helpful and knowledgeable to make sure we end up in the proper vehicle for our families needs. Also picked up some weather tech mats to keep the salt out. Service staff makes it easy to make sure everything is up to date. More
Other Employees Tagged: Chris Satarian, Brian Pietrangeli
November 28, 2018
Easy trip I was so happy to meet with Pancho at Cecconis. He was knowledgeable and made the whole experience a breeze. He talks to you straight, like if you wer I was so happy to meet with Pancho at Cecconis. He was knowledgeable and made the whole experience a breeze. He talks to you straight, like if you were a family member. I totally trust anything he would have to say. I recommend him hands down! More
November 05, 2018
Love my Jeep! Had a great car buying experience at Cecconi Chrysler complex. Loved our salesman and feel we got great pricing on our Jeep Cherokee lease. Will defin Had a great car buying experience at Cecconi Chrysler complex. Loved our salesman and feel we got great pricing on our Jeep Cherokee lease. Will definitely be doing business herein the future. More
November 05, 2018
Love Love Love my Durango! I loath car shopping! Pancho made it SO EASY! He got me the truck i wanted! Took his time showing me all of the technology & functions it came with I loath car shopping! Pancho made it SO EASY! He got me the truck i wanted! Took his time showing me all of the technology & functions it came with! Working with Pancho was easy, fast & FRIENDLY! I definitely will make a deal with PANCHO again! Thank you Pancho for ALL your help! More
Other Employees Tagged: Herb Smith
October 23, 2018
New Jeep The experience at Joe Cecconi was a smooth process and our salesman, Poncho was the greatest. The passion he has for his job and knowledge he has abou The experience at Joe Cecconi was a smooth process and our salesman, Poncho was the greatest. The passion he has for his job and knowledge he has about cars made me feel even more confident in my decision to buy from Cecconi's. Poncho was enthusiastic and made the buying process exciting. I just picked up my new JL Jeep Rubicon and couldn't be happier. I will definitely be a returning patron in the future! More
August 07, 2018
Great service, Great vehicle selection It took a few minutes for me to be seen upon arrival, which was my first indication that there was a good reputation at Joe Cecconi's in the first pla It took a few minutes for me to be seen upon arrival, which was my first indication that there was a good reputation at Joe Cecconi's in the first place. I was greeted with apologies for the wait and was asked immediately what I was looking for. After I described my needs, and what I thought i wanted, Pancho pointed out a few other selections for me. When I test drove the Jeep Cherokee that I eventually purchased, I realized that his suggestion was spot on. The paperwork and experience were quick and easy, and every question I had was answered without hesitation. More
July 31, 2018
3rd car from Cecconi Great customer service from Julian Santiago. I’ve leased 3 from him so far and my sister 2. He makes sure your needs are met.... I highly recommend Great customer service from Julian Santiago. I’ve leased 3 from him so far and my sister 2. He makes sure your needs are met.... I highly recommend him! More