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Julian Hernandez
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Julian Hernandez
Toyota Service Ambassador
Fred Anderson Toyota of Sanford
3321 NC Hwy 87 S
Sanford, NC 27332
306 Reviews
Dealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
Languages Spoken
English
Spanish
306 Reviews of Julian Hernandez
July 26, 2024
I had my tacoma serviced here and they did change the oil properly. I needed warranty work done and they would not even look inside the door panel to see why door handle was getting loose. Also my radio make properly. I needed warranty work done and they would not even look inside the door panel to see why door handle was getting loose. Also my radio makes noise to the person talking to me on my radio. they stated Toyota is not known to not have good bluetooth and it might cost them 1500 dollars. I said I paid 40,000 thousand and I want it fix. they did not do anything for me. plus on my way out a smart xxx told me have a nice day. I'll never buy a car or have service there ever. More
by TREX2007
February 01, 2021
I had been taking my bmw that I purchased from there, to get serviced for last 3 yrs and not to much of a problem and then made appointment brought it out and waited 3 hours to only be told they couldn't d get serviced for last 3 yrs and not to much of a problem and then made appointment brought it out and waited 3 hours to only be told they couldn't do it because didn't have big enough wrench. As I was told the boy said that and turned walked off like o well. No apology or have a nice day or anything. O well. Last time I waste time there More
by Bodiedw
Other Employees Tagged: Chan Coleman, KYLE JAMES
November 30, 2020
Always a great experience- the GM and service manager go above and beyond to make sure the service is great! Everyone there has a smile on their face! above and beyond to make sure the service is great! Everyone there has a smile on their face! More
by DAVISON36
Verified CustomerOther Employees Tagged: Chan Coleman, KYLE JAMES , Greg Davison
November 30, 2020
The employees were professional and also rendered excellent customer customer. Service was conducted on a reasonable amount of time and the service call me on my phone upon completion to pick up my excellent customer customer. Service was conducted on a reasonable amount of time and the service call me on my phone upon completion to pick up my vehicle. More
by FATMATABCOLE
Other Employees Tagged: Chan Coleman, KYLE JAMES
November 24, 2020
Thank you for helping my daughter with her car. Especially being so far away from home for college. We really appreciated all the help and looking forward to future business. Especially being so far away from home for college. We really appreciated all the help and looking forward to future business. More
by JohnS.
Other Employees Tagged: Chan Coleman, KYLE JAMES
November 23, 2020
I drive out of my way to come to this toyota these guys and gals at Fred Anderson is just a different type of people theyre are kind and work so well and speedy! I will continue to use them while I'm here and gals at Fred Anderson is just a different type of people theyre are kind and work so well and speedy! I will continue to use them while I'm here stationed at fort bragg. More
by COURTNEY3125
Other Employees Tagged: Chan Coleman, KYLE JAMES, Elijio "Marco" Marcoviche, Katie Law , Aaron Murchison
November 19, 2020
The service dept at Fred Anderson Toyota is always professional and courteous. The service staff go out of their way to ensure the customer is satisfied and even apply service discounts that the custo professional and courteous. The service staff go out of their way to ensure the customer is satisfied and even apply service discounts that the customer didn’t know were available. Great dealership, great service, and great people. More
by m.peveler
November 17, 2020
Car was left in Maintenance needed see dealer for service. I tried numerous of times to get that reset; too no avail. Called service department and was given different directions, neither worked. I service. I tried numerous of times to get that reset; too no avail. Called service department and was given different directions, neither worked. I guess I'm going to have to either return to dealership just to reset dash screen or ride around like that until I have to go in for service in 3 months or so. More
by Warrior762
November 17, 2020
I was well pleased with the experience I had with the service department. I will have my next service done there in the future . It would be nice to get a discount coupon for my next service. service department. I will have my next service done there in the future . It would be nice to get a discount coupon for my next service. More
by JAMESEDGAR.NC
November 09, 2020
Had a 9am appointment for an oil change. I was there for an hour and 45 minutes. Seems a bit long considering I had a scheduled time. an hour and 45 minutes. Seems a bit long considering I had a scheduled time. More
by HEATH0219
Other Employees Tagged: Chan Coleman, KYLE JAMES
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