Judy Patureau

Westside provided the best test drive and truly lived up the the Lexus slogan of "Expereince Amazing". I was shown not only what I was interested in, but similar alternatives which I ended up choosing. In the the Lexus slogan of "Expereince Amazing". I was shown not only what I was interested in, but similar alternatives which I ended up choosing. In addition The approach of not being aggressive or dismissive was well recieved. Unfortunately this is where amazing ends. The car arrived weeks ealier than expected, which could have been fine, if this was communicated ealier as promised i.e when en route/on the ship. Due to this lack of communciation the sale fell thru because Fianace could not get themselves together, loosing my application, advising a week later despite having told them when I submitted it, not calling or if they did not leaving any messages. Who does this in 2025? Surely we all know that people are unlikey to pickup numbers they don't know. Anyways, the process of providing rates was a mess and unorganized. Why call me multiple times instead of working out a few scenarios beforehand? Spoke with sales at 3/4pm confirming finalizing the deal the next morning. I was texted an hour later saying Westide would not hold the car over night. Aggravated at the lack of accommodation that they, Westside created, I requested a refund which is yet to be returned three weeks later, and the check option requires I pick it up. This is ludacris and why am I chasing them? All in all the intial visit service was the best across the other dealerships of the same standing in the area. More

by Buyer Verified Customer Verified Customer

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Great experience with Westside Lexus. First time owning a Lexus. Very surprised with the value considering today's car market. Edwar was very knowledgeable and great to work with. I h First time owning a Lexus. Very surprised with the value considering today's car market. Edwar was very knowledgeable and great to work with. I highly recommend him for your next Lexus purchase. More

by ROBERT.CHESNICK Verified Customer Verified Customer

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We had the best experience buying our car at the Westside Lexus dealership. MJ is so professional and kind. We have never experience this at any other dealership before. we will always recommend Westside L Lexus dealership. MJ is so professional and kind. We have never experience this at any other dealership before. we will always recommend Westside Lexus to all our family and friends. MAC :) More

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Joey was a fantastic sales consultant. He helped us through process and was very communicative! He helped us through process and was very communicative! More

by Eric E. Verified Customer Verified Customer

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We have a very good experience with Catalina in this transaction and with Chong in our previous purchase. Everything was seamless. transaction and with Chong in our previous purchase. Everything was seamless. More

by RRIMBAU Verified Customer Verified Customer

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I appreciated how Alex handled his business in our Lexus purchase. He was professional, quick to reply to my questions and correspondence and kept us updated as our purchase wound its way through the proce purchase. He was professional, quick to reply to my questions and correspondence and kept us updated as our purchase wound its way through the process. I would highly recommend Alex to any that are interested in purchasing a Lexus. More

by mike@mjs79.com Verified Customer Verified Customer

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A plus. Got great treatment and help. Everyone I worked with did a good job and I believe they were trying their hardest to make sure I got what I wanted Got great treatment and help. Everyone I worked with did a good job and I believe they were trying their hardest to make sure I got what I wanted More

by macintyre Verified Customer Verified Customer

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Lurie did an outstanding job selling the car, quick and professional. His experience speak for itself. professional. His experience speak for itself. More

by przekojj Verified Customer Verified Customer

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The facilities and the staff are top notch. Fernando was willing to go out of his way to help us with the vehicle purchase. Fernando was willing to go out of his way to help us with the vehicle purchase. More

by rlong7 Verified Customer Verified Customer

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It was a good experience with Westside Lexus team members. They are an amazing team and have a lots of choices compared to other dealerships. I am so happy with our new car - Lexus NX 350. Thank you members. They are an amazing team and have a lots of choices compared to other dealerships. I am so happy with our new car - Lexus NX 350. Thank you Westside Lexus team members. More

by rejivarughese Verified Customer Verified Customer

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