Juan Vazquez

Just had my 2024 Toyota 4runner serviced at Oaklawn Toyota, oil change and tire rotation and inspection! Pulled into service area directed to service office, was taken care of quickly by Joe service ad Toyota, oil change and tire rotation and inspection! Pulled into service area directed to service office, was taken care of quickly by Joe service advisor and went to waiting area. Then talked to Frank Nash another service advisor that has been at Oaklawn Toyota for awhile,exchanging pleasantries! As I waited the service manager Juan was wandering around greeting customers, and even though busy takes time to talk to customers in waiting area! Then salesman Bob Spee was in showroom so he greeted me and talked Toyota quality, another reason to buy from Oaklawn Toyota! Now I know Toyota corporate watches reviews, maybe the people at the top could send more new Toyota inventory to this dealership that actually cares about its customers. and the Toyota brand! You can drive by some other dealerships and they have inventory, but the situation is people want Toyota quality and to buy from a family orientated dealership like Oaklawn Toyota! I have zero family friends who work here, this is just a well run business that deserves your business! Now back to service, vehicle was finished as promised, but the service waiting area was full (That is what happens when you have dedicated employees that do quality honest work!). They don't "rush" to get vehicle done, it is done correctly and properly!Sure there are other service departments but when you go here your treated like family, On the way out talked to Steve Hertogs the manager of sales, another informative man that cares about the customer and Oaklawn Toyota! Lastly like I said before come on Toyota send them more inventory, as people like to "browse" and then buy! Thanks for another great experience! Almost forgot don't know the service techs name just another great man working to make sure your Toyota is serviced properly! More

Report | Print

The dealership is always helpful and they listen to the issues I'm having. To me listening is very important. issues I'm having. To me listening is very important. More

by sijdo Verified Customer Verified Customer

Report | Print

I waited for more than 4 hours something should be done in 90 minutes. They are horrible. I don’t like it at all. Person who took my key is not even explaining what happened in 90 minutes. They are horrible. I don’t like it at all. Person who took my key is not even explaining what happened More

by sheika51 Verified Customer Verified Customer

Report | Print

Couldn't ask for a better salesman, Bob Spee, my 4th car from Bob!!!!!!! Great service, always!!! from Bob!!!!!!! Great service, always!!! More

by dance122 Verified Customer Verified Customer

Report | Print

I took my SUV in for an oil change and requested the technician to check my tires. I was informed that the sensor was malfunctioning, and I received a quote for its replacement. I decided to proceed wit technician to check my tires. I was informed that the sensor was malfunctioning, and I received a quote for its replacement. I decided to proceed with the repair. However, when the technician discovered that two sensors were actually out, the price increased. Later, he returned and informed me that the cost had risen even more than what he initially quoted. Feeling frustrated by the constant changes, I decided to decline the repair. What really upset me was when he returned one last time to inform me that I would be charged a service fee for inspecting my tires, a fee he had not mentioned before. It felt unfair that after I declined to pay for the sensor replacement, he then charged me $80 just to look at the tires and sensors. Great way to run a dealership!!! More

Report | Print

The team at Oak Lawn Toyota are the reason that we have bought 11 cars in the past 10 years. From Ronnie to John to Jason to Marty to Bob, all have consistently treated us as a valued customer and part of bought 11 cars in the past 10 years. From Ronnie to John to Jason to Marty to Bob, all have consistently treated us as a valued customer and part of the family. More

by Mark R. Verified Customer Verified Customer

Report | Print

Very thorough and professional, I would never take my car anywhere else ,thank you all anywhere else ,thank you all More

by CUBGUY Verified Customer Verified Customer

Report | Print

Thank you Joseph, Tech(s) 226 494, and Mr. Vazquez for the recent repair on my ‘04 Sienna. You and the entire Service Department are always here for us- maintaining our Toyotas-keeping our ve Vazquez for the recent repair on my ‘04 Sienna. You and the entire Service Department are always here for us- maintaining our Toyotas-keeping our vehicles reliable-and my family and myself safe on the road. More

Report | Print

People are very polite. They answer any questions that I am concern . Easy to get to the dealership. They answer any questions that I am concern . Easy to get to the dealership. More

by elenasandoval39 Verified Customer Verified Customer

Report | Print

Great communication and a strong sense of professionalism! From the moment I dropped off the car to the checkout, the process was smooth and timely. professionalism! From the moment I dropped off the car to the checkout, the process was smooth and timely. More

by Mark137 Verified Customer Verified Customer

Report | Print