Juan Vargas

The service center is the best! Been here before and will comtinue to recommend them …they are courteous prompt, keep in touch with updates. last time in I had Salvadore Padilla and Been here before and will comtinue to recommend them …they are courteous prompt, keep in touch with updates. last time in I had Salvadore Padilla and he made the whole experience as simple as possible! More

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Excellent service from my service representative, Mr. Juan Vargas. He did a great job, and I was very impressed. Juan Vargas. He did a great job, and I was very impressed. More

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I was pleased the professionalism shown by the Service Staff. My service advisor, Juan Vargas explained that I would receive a video inspection tyhe service performed Staff. My service advisor, Juan Vargas explained that I would receive a video inspection tyhe service performed More

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Mercedes Benz Of Chicago always takes great care of my 3 cars and 1 Sprinter. It is great to have a dealer that provides me a stress free experience every time. Unlike what I have had to deal with at other cars and 1 Sprinter. It is great to have a dealer that provides me a stress free experience every time. Unlike what I have had to deal with at other dealers for non MB vehicles. Geoff runs a great show. Jacob and all the advisers are all fabulous to deal with. More

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I have enjoyed an exceptional customer experience every time for the past 8+ years thanks to the warm, friendly attentive service from Vince, Geoff, Max, Lynn and their entire staff. They always remember m time for the past 8+ years thanks to the warm, friendly attentive service from Vince, Geoff, Max, Lynn and their entire staff. They always remember me, are very welcoming and consistently take great care of both my convertible and me. By taking the time to listen and discuss my concerns, I feel safe to trust their suggestions as we collaborate to determine the best service plan. I’ve had a fair amount of repairs and Max, who is very knowledgeable, gives great advice on options I can take, ways to save money and is always honest about best ways to proceed while still taking my concerns into account. Geoff is so warm, friendly and attentive and will drop everything for a customer to ensure we feel valued. He also helps out with any recurring issues and is accommodating in taking good care of us. Lynn remembers specific things I like and and oversees service visits to go smoothly. As a team, they go above and beyond from the initial call, booking me a loaner, executing a quality repair, and following up with communication throughout the process. At Fletcher Jones Mercedes service center, they ensure nothing less than complete satisfaction and a win-win scenario every time. thank you! More

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The service team has always been amazing. They go above and beyond to make sure everything goes smooth. Keep up the great work! and beyond to make sure everything goes smooth. Keep up the great work! More

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The service center on Elston Avenue is great. Brought my car in for service the other day and was impressed. The team was so nice. Thank you for everything. car in for service the other day and was impressed. The team was so nice. Thank you for everything. More

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I have enjoyed an exceptional customer experience every time for the past 8 years thanks to the warm, friendly attentive service from Vince, Geoff, Max and Joy and their entire staff. They always remember time for the past 8 years thanks to the warm, friendly attentive service from Vince, Geoff, Max and Joy and their entire staff. They always remember me, are very welcoming and consistently take great care of both my convertible and me. By taking the time to listen and discuss my concerns, I feel safe to trust their suggestions as we collaborate to determine the best service plan. I've had a fair amount of repairs and Max, who is very knowledgeable, gives great advice on options I can take, ways to save money and is always honest about best ways to proceed while still taking my concerns into account. As a team, they go above and beyond from the initial call, booking me a loaner, executing a quality repair, and following up with communication throughout the process. At Fletcher Jones Mercedes service center, they ensure nothing less than complete satisfaction and a win-win scenario every time. More

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Very smooth new vehicle purchase process with a very thorough salesmen and great servi e thorough salesmen and great servi e More

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I just moved to Chicago and this was my first experience with your dealership. All the people that I came in contact with were very accommodating and went out of their way to make my service visit a good on with your dealership. All the people that I came in contact with were very accommodating and went out of their way to make my service visit a good one, More

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