Juan Valdez
Juan Valdez at Landers Toyota NWA
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Juan Valdez

Sales

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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4.8
118 Reviews

I’m originally from Guatemala. My family made their way to Arkansas in 1993. I began selling vehicles in 2012. I have 3 girls and thoroughly enjoy helping customers find the right vehicle to fit their family needs. Outside of work, I enjoy hanging out with all of my family & friends, along with watching the San Francisco 49ers football team. I hope to help you with your vehicle needs if you’re reading this!

Dealership Experience

6 yrs, 2 mos

Industry Experience

12 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

118 Reviews

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118 Reviews of Juan Valdez

December 09, 2023

Dealership Rating
Employee Rating

Outstanding Service, great people to work with will get you the best deal possible. AWESOME More

by SHAWNSTOVALL2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Dameron, Lake Mills

Dec 11, 2023

Landers Toyota NWA responded

Thank you for the five-star review, Shawn! We're so glad you enjoyed working with our team and that they could help you find the perfect vehicle. Congratulations!

November 21, 2023

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Employee Rating

We bought. Car on 11/04/23 had to put in shop today will just see how good warranty is More

by CHARRISON842
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zecena

Nov 22, 2023

Landers Toyota NWA responded

Hi, CHARRISON842. We are so sorry to hear about the issues your vehicle is experiencing. We appreciate you trusting us to get you back on the road, and we hope to deliver the excellent five-star service you deserve.

November 15, 2023

Dealership Rating
Employee Rating

Felix Was was very helpful and made me feel at home while at the Dealership! I'd recommend him to anyone looking to purchase a vehicle at Landers More

by efpmag88
Recommend Dealer
Yes

Other Employees Tagged: Felix Gutierrez

Nov 16, 2023

Landers Toyota NWA responded

Thanks for the five stars, efpmag88! We appreciate your recommendation and your kind words about Felix. We're so glad he could make the process easy and enjoyable for you. Come see us again soon!

October 24, 2023

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Excelente servicio y atención al cliente cien por ciento recomendado son muy accesibles con sus clientes! More

by ramirezcarlos456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wilson Valdez

Oct 25, 2023

Landers Toyota NWA responded

¡Gracias por la recomendación, Carlos! Siempre es un placer brindarle un servicio dedicado. ¡Ven a vernos pronto!

September 15, 2023

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This was my first visit to Landers in NWA and was one of my most pleasant experiences to any dealership in Arkansas. More

by johnnevener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Dameron, Chris Johnson

Sep 18, 2023

Landers Toyota NWA responded

Thanks for stopping in, John! We're thrilled that you enjoyed your experience at our dealership. We appreciate your time and your five-star review. We hope to serve you again in the future!

September 07, 2023

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Employee Rating

I didn’t find out that I had defective tires on the car I just bought from you until the service department showed me they were scalloped in the rear and told me I needed to buy four new tires… cause they we More

by sunnysdestiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Doran

Sep 11, 2023

Landers Toyota NWA responded

Thank you for bringing this matter to our attention, sunnysdestiny. We understand how these issues with your new tires would be frustrating. We greatly value your business and are committed to rectifying this situation. Please provide our Service Director Shawn Wells with your preferred contact information by emailing shawn.wells@landerscorp.com — we would like to discuss how we can make things right. We will make every effort to ensure your next experience with us exceeds your expectations.

August 22, 2023

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Employee Rating

They fixed the problem, made commutation corrections so it would not happen to others and kept the warranty in good standing. More

by Rosebud9517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Landers Toyota NWA responded

We appreciate the review, Rosebud9517! It was our pleasure to get your vehicle back on the road and provide you with fast, professional service. Come see us again anytime!

August 18, 2023

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Employee Rating

Great dealership and employees. Salesman Nigel Treet and sales manager Shaun worked very hard with me and accomplished all tasks. Had a problem getting transportation for my vehicle More

by dnnsfld1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Landers Toyota NWA responded

Thank you for the five-star review, dnnsfld1! We appreciate you taking the time to share about your experience. We are thrilled that Nigel could make the process easier for you. Come back to see us anytime!

August 12, 2023

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Employee Rating

So I initially made my review a couple of days after purchasing my Volkswagen beetle from one in Landers Toyota everything was great at that moment… But since I’ve had a concern about the sound I’m hear More

by sunnysdestiny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Landers Toyota NWA responded

Hi, sunnysdestiny. We are sorry to hear about the issues your Volkswagen is experiencing, and we appreciate you bringing it to our attention. We want to make sure your vehicle is in tip-top shape and that you receive the exceptional customer service you deserve. Please, call our Service Manager Shawn Wells at 479-845-5262 to discuss the situation further. Thank you for your patience!

Aug 14, 2023

sunnysdestiny responded

Thanks, and I appreciate Juan’s quick response. I had a missed call from the dealership while out with my dogs, lol, so I will call and set an appointment to check out the issue.

August 03, 2023

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Employee Rating

I traveled from out of state for my new car. The process was easy and a great experience More

by jdnurnberg75
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 04, 2023

Landers Toyota NWA responded

Hi, jdnurnberg75! Thank you for the five-star review. We greatly appreciate your business and that you made the trip to shop with Landers Toyota NWA. We hope you love your new vehicle!

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