Juan Sanchez
Professional BMW Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
Dealership Experience
5 yrs, 9 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
Spanish
131 Reviews
Write a Review131 Reviews of Juan Sanchez
June 27, 2024
The communication is really bad do not get back to step up appointment don't confirm it you text or call know them no return calls or text I been waiting over a month are more to get my car back shop it's up appointment don't confirm it you text or call know them no return calls or text I been waiting over a month are more to get my car back shop it's sounding like a truck there telling me another car that's on the lot sound the same way. This doesn't make any sense to and they never got back More
Other Employees Tagged: Bryan Gacayan
June 27, 2024
When you call your service advisor for an update on the car you left for a simple service and cannot get a hold of that person, leave message that are not returned and final have to drive for 30 minutes to car you left for a simple service and cannot get a hold of that person, leave message that are not returned and final have to drive for 30 minutes to get to the dealership to find out your advisor has already left for the day, your systems have failed miserably. More
June 22, 2024
Customer service was great! Everyone is very friendly and professional. I’m definitely going back! Thank you Everyone is very friendly and professional. I’m definitely going back! Thank you More
Other Employees Tagged: Sandy Monson, Chris Hapner, Bryan Gacayan, Savanna King
June 18, 2024
Great communication and service by Savanna and the team. Thank you for everything it was appreciated Thank you for everything it was appreciated More
Other Employees Tagged: Sandy Monson, Chris Hapner, Bryan Gacayan, Savanna King
June 18, 2024
Amazing job like always, I’m very happy with the service to they do for me to they do for me More
Other Employees Tagged: Sandy Monson, Chris Hapner, Bryan Gacayan, Savanna King
June 16, 2024
Every one there was very friendly, polite, professional and respectful they treated me very well thank you and respectful they treated me very well thank you More
Other Employees Tagged: Manny the service technician who sent me the video of the inspection he did on my car, thank you
June 15, 2024
Service was good but this trip there wasn’t enough people to check me in. Still the service was great and really appreciate the technician video. Also arranging Lyft is great touch. Check out was a lot smoot to check me in. Still the service was great and really appreciate the technician video. Also arranging Lyft is great touch. Check out was a lot smoother. More
June 14, 2024
Chris in the service dept is an asset to your team. I appreciate him so much! I appreciate him so much! More
Other Employees Tagged: Chris Hapner