Juan R. Cruz | Page 4
Sales Manager / Upgrade Team
Sport Mazda
9786 S. Orange Blossom Trail
Orlando, FL 32837
Spanish Speaker
Read moreDealership Experience
13 yrs, 10 mos
Industry Experience
13 yrs, 10 mos
544 Reviews
Write a Review544 Reviews of Juan R. Cruz
March 09, 2014
Every minute of the experience I had on purchasing my new 2013 Mazda3 was amazing! Juan explained everything I needed to know about the process and the car into detail. I appriciate everything he did for me 2013 Mazda3 was amazing! Juan explained everything I needed to know about the process and the car into detail. I appriciate everything he did for me in helping me out on making sure I was set with my car. I can't say thank you enough! I love my car and would definitely recommend this dealership and to ask for Juan! Thanks again! More
March 03, 2014
Best customer service ever. Friendly, informative and good deal negotiated. By far both Jorge and the Manager were clear and honest in what they could or could not do. Very impressed - positive experie good deal negotiated. By far both Jorge and the Manager were clear and honest in what they could or could not do. Very impressed - positive experience. More
February 03, 2014
I had a unique situation walking into Sport Mazda. I had recently been in a total lost situation with my insurance company and only had a week to find a replacement car. I had been the Sport Mazda early in recently been in a total lost situation with my insurance company and only had a week to find a replacement car. I had been the Sport Mazda early in the week and wasn't completely impressed but I had my heart set on a mazda3. As my search continued I was having problems finding the car I had wanted at the price I wanted. Then a friend reccoommened Juan by name. So I tried Sport Mazda for a second time. I told Juan the car I had in mind with the price that would fit in my budget. Although it's a little more than I originally expected to pay it's the perfect car. Juan brought me a 2010 mazda3 S Sport and it's everything I have wanted in a car. He did a great job uncovering needs and provided exceptional service. In fact his product knowledge is what sold me on the S edition of the Mazda3. Thank you Juan. More
January 31, 2014
I talked with Samantha Lukens via email for over a week regarding a used Mazda CX9 that I was interested in. She was very responsive. she set me up to meet with Juan Cruz. When I arrived, he had the car re regarding a used Mazda CX9 that I was interested in. She was very responsive. she set me up to meet with Juan Cruz. When I arrived, he had the car ready for a test drive. He was very friendly and helpful - not at all pushy. I felt very comfortable working with him. I am comfortable with the value that they gave me for my trade-in and that they worked to stay within payment limitations for me. The staff was very friendly and many others stopped by just to chat with me or say hello. I love the car that I purchased. Overall, I am pleased with my experience and the service here. More
January 17, 2014
My wife and I were very pleased with the way we were treated at Sport Mazda. We have bought a number of cars over the years but these folks are great to deal with. I was attracted to the dealership by treated at Sport Mazda. We have bought a number of cars over the years but these folks are great to deal with. I was attracted to the dealership by the lower on-line prices and talked to Juan about setting up a test drive. I drove over 50 miles but the exact red Mazda 6 GT I was looking for was not available on the lot. Juan and the team located one nearby but when it was delivered the next day, it had the right colors but was a full upgraded version by mistake. Instead of playing games, they continued to search for the car I wanted, but called me at home before I drove back over and offered the nicer car at an even better value. Juan and the staff delivered more than they promised. I have already recommended Juan and Sport Mazda to a friend that wants the M6 after riding in mine. More
January 06, 2014
I debated between 2 vehicles for a while, liking each of them equally ... until it came to customer service. The customer service at Mazda won me over! They went above and beyond to help me feel comfortable them equally ... until it came to customer service. The customer service at Mazda won me over! They went above and beyond to help me feel comfortable with my purchase (staying late into the night making sure I got the car, options, and price I wanted)! I would definitely refer a friend based on my experience here -- and compared to what I dealt with at various other dealerships while I was searching for the perfect new car! More
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