Juan R. Cruz
Juan R. Cruz at Sport Mazda

Juan R. Cruz | Page 44

Sales Manager / Upgrade Team

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
545 Reviews

Spanish Speaker

Dealership Experience

13 yrs, 10 mos

Industry Experience

13 yrs, 10 mos

5.0

545 Reviews

Write a Review

545 Reviews of Juan R. Cruz

March 27, 2016

Dealership Rating
Employee Rating

Excelente Recomiendo a Mazda y a ellie como accesoria de mantenimiento para el carro gracias ellie .pronto compraré otro Mazda por qué estoy muy contento de ten More

by juanpablogomezmantilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Cruz, Ellie Diaz

March 14, 2016

Dealership Rating
Employee Rating

Amazing Experience Amazing experience, amazing employees; they went over and beyond to fulfill my car buying needs and took initiative in helping me choose the right car More

by Ktferrari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Cruz

Mar 16, 2016

Sport Mazda responded

Yes you got the Juan Cruz A team, father and son, and I am sure that you were well cared for. Apart they are great, together fantastic. Thank you for your recommendation and we are delighted that you are a Sport Mazda customer. Welcome to our family. Jay Mealey, GM/Owner

March 13, 2016

Dealership Rating
Employee Rating

Just bought a new CX-5! Juan knew what I was looking for and he did everything he could to make it happen! He worked with my girlfriend and I until we settled on something we More

by Fancyaardvark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2016

Sport Mazda responded

I appreciate this review very much, especially where you said he crushed the stigma of working with car dealers being difficult. We have tried very hard to make our dealership welcoming and easy to work with for our customers. Juan Cruz Jr is a great person and I am happy that he was able to help you and your girlfriend find a car that worked for both of you. He is real good at that. Thank you for your recommendation and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

March 01, 2016

Dealership Rating
Employee Rating

Fastest Thank you Juan Cruz Jr for our new car. I've never been in and out of a dealership in less than 2 hours until now! Thank you for allowing us to pick t More

by jeisha5588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2016

Sport Mazda responded

At Sport Mazda we want to make sure that we find the special car that our customers want or need; We listen and then try to get WHAT YOU WANT. I cannot think of a better or easier way to sell cars. We respect the fact that our customers are making a major financial decision and insure that they have all the information before they do. That way they leave happy and that means everything to our staff. We are proud of our reputation and try very hard to show our customers every day. I am so glad that Juan Cruz Jr was able to make it a good visit for you. Jay Mealey, GM/Owner

March 01, 2016

Dealership Rating
Employee Rating

Juan cruz jr is super good Bueno la espero encía fue buena con cómo conseguir el crédito y la atención del vendedor fue excelente espero que todo salga bien con el vehículo que More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beth Alvarez

February 19, 2016

Dealership Rating
Employee Rating

awsome I was a great experience. Me ayudaron muchísimo. Muy entendibles en todo. Lo recomendaría. Me ayudaron en todo lo que pudieron. Volvería a comprar otr More

by kevinjc20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beth Alvarez

Feb 19, 2016

Sport Mazda responded

So glad you had a wonderful experience. Beth and Juan jr are exceptional salespersons and work very hard to make their customer happy. Thank you for the recommendation and we will be happy to serve you when you are ready for your next car. Thank you again and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

February 18, 2016

Dealership Rating
Employee Rating

Excellent customer service The sales man listened to me and helped me find the perfect vehicle. The finance department was quick and efficient! I would recommend Sport Mazda to More

by momawithheart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2016

Sport Mazda responded

Thank you. In a few words you really got the entire buying experience. Our guys listen and then try to get you what YOU WANT. Finance is always looking for a way to get you the best deal. And we could not be so successful if it weren't for our wonderful customers who write great reviews and recommend us to their family and friends. I appreciate it very much and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

February 16, 2016

Dealership Rating
Employee Rating

Service Great service. Was in and out fast. Went in told them what I needed and bam bam, I was signing papers. Left for a little while and came back and every More

by Ve0215
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2016

Sport Mazda responded

You look pretty happy in the photo. Glad we could make it happen for you. Juan Cruz Jr is a great salesperson and like so many of our guys and gals, he is dedicated to making you happy. Thank you for your referrals and we look forward to serving you again. Thank you for buying from Sport Mazda. Jay Mealey, GM/Owner

February 14, 2016

Dealership Rating
Employee Rating

Used Car/Juan R. Cruz Juan is friendly and provided detailed information about the vehicles I was interested in. I would highly recommend this dealership because I don't li More

by saolima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2016

Sport Mazda responded

I think most people will agree with you about not being pressured. It is probably the main reason people don't like car shopping. We have a hassle-free, pressure-free environment at Sport Mazda and I am so glad you experienced it. We believe we should provide the service you expect while showing you the respect you deserve throughout the process. I thank you for your review and wish you the very best in safe and happy motoring for years to come. Juan Cruz Jr and I thank you very much for being our customer. Jay Mealey, GM/Owner

January 07, 2016

Dealership Rating
Employee Rating

Great Service as always I have purchased a vehicle from this dealership before and found the experience great. This time was no different. I really enjoyed working with Jac More

by Jamesoliverde24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Barone

Jan 08, 2016

Sport Mazda responded

It was great to read your review. We really do want to create an atmosphere and experience that brings our customers back to us whenever they need anything automotive. That you are back for your another car makes me feel like we did that for you. We will never rest however and I promise you that we will continue to get better each time you visit. Jacob is a recent edition to our team and he has all of the attributes we expect in on of our Mazda Experts. That you would recommend him to others means a lot to me and to Jacob. We are so glad you are our customer. Wish you a wonderful 2016. Jay Mealey, GM/Partner

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