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Juan Parra
Juan Parra at Gerald Kia of Matteson
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Juan Parra

Sales

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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4.6
9 Reviews
4.6

9 Reviews

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9 Reviews of Juan Parra

February 22, 2025

Dealership Rating
Employee Rating

They did a wonderful job with servicing my car they also provided me with transportation back to my destination until my car was ready More

by jjohnson2682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Aaron Carter, Shamir Turner, Onteral Woodson, Daniel O'Reilly, Matthew Bucey, Andrew Vela

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Feb 22, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with the service at Gerald Kia of Matteson and that our team was able to assist you with transportation. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 18, 2025

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Employee Rating

It’s ok the service ok but the price I do not agree with will not buy another car from here More

by LILWODDIE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Aaron Carter, Shamir Turner, Onteral Woodson, Daniel O'Reilly, Matthew Bucey, Andrew Vela

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Feb 21, 2025

Gerald Kia of Matteson responded

LILWOODIE27 - I understand that not everytime we sell a vehicle the customer is fully satisfied with price. Sometimes the customer wishes they could purchase the vehicle at a cheaper price and that is natural. However - we offer competitive pricing for the value of vehicle you are buying. We do a 151 point inspection, check carfax and title history, take care of all recalls, detail, and then add a Lifetime Warranty to ensure you are protected for years to come. And we stand behind our product! Please feel to reach out to me if there's more I can do to help! I want to keep you as a satisfied customer! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

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Employee Rating

Service on vehicle was incomplete, spent a lot of money just for the service to not be completed efficiently More

by CARONPATTERSON149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Casino, Aaron Carter, Shamir Turner, Onteral Woodson, Daniel O'Reilly, Matthew Bucey, Andrew Vela

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Feb 16, 2025

Gerald Kia of Matteson responded

Caron Patterson - I read your review. I apologize it sounds like the situation was not handled correctly. Would you please reach out me directly so that I can get involved to get involved and attend to this issue? Please and thank you - Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

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Employee Rating

The service provided was quick and easy. As a customer, I barely had to do anything. More

by TOMASJOE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Aaron Carter, Shamir Turner, Onteral Woodson, Daniel O'Reilly, Matthew Bucey, Andrew Vela

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Feb 17, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We're thrilled to hear that your experience at Gerald Kia of Matteson was quick and easy. We strive to make the process as smooth as possible for our customers. We hope to see you again soon for your next visit! Sincerely, The Team at Gerald Kia of Matteson

February 10, 2025

Dealership Rating
Employee Rating

Juan was very helpful and made the transaction stress free. I enjoyed working with him. More

by knappattack22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey

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Feb 14, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We're thrilled to hear that you found your experience stress-free and enjoyable at Gerald Kia of Matteson. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 09, 2025

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Employee Rating

The entire Gerald Kia of Matteson team made the entire vehicle purchasing experience pleasant for us by providing exceptional customer service and exemplifying pressure-free professionalism. More

by rchapan5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Reilly, Andrew Vela

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Feb 14, 2025

Gerald Kia of Matteson responded

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant vehicle purchasing experience with us at Gerald Kia of Matteson. Our team always strives to provide exceptional service and a pressure-free environment for our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 02, 2025

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Employee Rating

There very good the car i love its a nice one the only thing it need to be a little bit faster But everything is great More

by raed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey

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Feb 05, 2025

Gerald Kia of Matteson responded

Thank you for your review! We're glad to hear that you love your car and that everything is great at Gerald Kia of Matteson. We appreciate your feedback about the speed, and we'll keep it in mind for future improvements. We hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

February 01, 2025

Dealership Rating
Employee Rating

Great customer service Great customer service great customer service Great Great Great customer service No more to say More

by nhansbrough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Aaron Carter, Shamir Turner, Onteral Woodson, Matthew Bucey, Andrew Vela

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Feb 05, 2025

Gerald Kia of Matteson responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the great customer service you received at Gerald Kia of Matteson. We look forward to welcoming you back for your next visit! Sincerely, The Team at Gerald Kia of Matteson

February 01, 2025

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Employee Rating

I was treated very well. The people were very friendly and they also were extremely Helpful More

by pjm7725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Vela

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Feb 05, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're so glad to hear that you felt well-treated and found our team at Gerald Kia of Matteson to be friendly and helpful. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

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