Juan Orozco
Juan Orozco at Corwin Ford of Tri-Cities
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Juan Orozco

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
142 Reviews
4.8

142 Reviews

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142 Reviews of Juan Orozco

November 17, 2024

Dealership Rating
Employee Rating

Very friendly and excellent customer service. Quick on doing the service and the inspection after the service is done. More

by sherriboib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2024

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Employee Rating

Awesome working with the right people to make you to come back and make business again More

by tcs71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
Employee Rating

In service they are so busy managing maximizing profit and their time that customer inconvenience is ignored. Example: I have to take time from my own demanding business, drive 60 miles, arrive first thi More

by GILLESPIEALLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 15, 2024

Dealership Rating
Employee Rating

Everyone is always so friendly and helpful and we don’t have an extra long way. You provide such good coffee. More

by SOCORRO597
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, Doug Butler

November 14, 2024

Dealership Rating
Employee Rating

Always trying to get out of warranty or blaming on customer. Service writers are very rude More

by NIC9
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Recommend Dealer
No

November 12, 2024

Dealership Rating
Employee Rating

Great service writer. Does job well. Good communication. Dealer needs to hire more people so wait time is not so long. More

by BB11
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez

November 12, 2024

Dealership Rating
Employee Rating

Chandler does a great job and has always treated me right. He also does great work. More

by DeluxeKnight81
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 09, 2024

Dealership Rating
Employee Rating

Most of the service writers are great. The dealership is not 5 because of the amount of time it takes to get stuff done. Jesse and Ryan in Quick Lane are top notch. More

by BB11
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez

November 08, 2024

Dealership Rating
Employee Rating

Friendly service, easy to work with. Most of the service writers have good attitudes and work with you. More

by BB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez

November 05, 2024

Dealership Rating
Employee Rating

Juan Orozco was great! He was very thorough and handled everything with the insurance company. He communicated often and kept us informed about the status of the parts and More

by KLKOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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