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Juan Orozco
215 Reviews
215 Reviews
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215 Reviews of Juan Orozco
June 20, 2025
I tried to reach customer service for over two hours to find out if the car was done . No one answered the phone or returned my messages. To make matters worse, no one called to let us know the car was don find out if the car was done . No one answered the phone or returned my messages. To make matters worse, no one called to let us know the car was done. I just happened to look at my phone to see a text message about the car. Additionally, after we got the car home we noticed some black spots on the seat. It would have been nice if more than one service person could have released our car to us. More
by tlrdnr
Verified Customer
June 20, 2025
As always, Juan was fantastic! We bought a new vehicle had an issue with the fuel filler door. Juan and the service foreman were able to quickly identify the problem and expedite t We bought a new vehicle had an issue with the fuel filler door. Juan and the service foreman were able to quickly identify the problem and expedite the delivery and installation of the part. We have purchased several vehicles from Corwin Ford and the folks are always fantastic to work with! More
by Scott
Other Employees Tagged: Stephen Huang, Estefania Vargas , Miguel
June 20, 2025
Took a very long time 5hrs to do a software update! I feel like the appointment should be 2 max I feel like the appointment should be 2 max More
by westcoast07uk
Other Employees Tagged: Jesse Gutierrez, Doug Butler, Derby Monroe
June 15, 2025
The point to point inspection was never done. My battery was 8 years old and tested bad and they sad it was good. My tires were never rotated. I just hope they really did my transmission fluid fl My battery was 8 years old and tested bad and they sad it was good. My tires were never rotated. I just hope they really did my transmission fluid flush properly as I was never able to really see the old oil or even check it now because I have a CVT transmission. Pretty disappointed with paying $1100 for my oil change and hopefully changing the transmission fluid. I ask for the inspection and it was very poorly done. Just sucks because the people were kind but the actual service on the car is not up to par. More
by Rich
Other Employees Tagged: Jesse Gutierrez, Doug Butler, Derby Monroe
June 14, 2025
Journey was polite, courteous, informative, and 100% not annoying. Thank you! Get more sales/service with these qualities. annoying. Thank you! Get more sales/service with these qualities. More
by BIGBRET19
Other Employees Tagged: Derby Monroe , Journey 5 stars
June 09, 2025
Bought used truck. All was said to work. Traveled to city out of area and went to rent a trailer. Hooked to trailer and plug did not work.would not rent me a trailer. H All was said to work. Traveled to city out of area and went to rent a trailer. Hooked to trailer and plug did not work.would not rent me a trailer. Had to pay for 1/2 of bill. Because it was past 30 days. Should not have had to pay at all. The issue was I did not run home after purchase and check trailer connection. But who does that? More
by TN3030
Other Employees Tagged: Jesse Gutierrez, Doug Butler
June 02, 2025
Got me in fast and took care of my emergency in a satisfactory manor with great communication. satisfactory manor with great communication. More
by VMILLER100
Other Employees Tagged: Doug Butler
May 29, 2025
The representative was polite and attentive to my needs. The service seemed to be good and thorough. Took their recommendations seriously as it had been a while for those types of services and scheduled app The service seemed to be good and thorough. Took their recommendations seriously as it had been a while for those types of services and scheduled appointments as needed. Thanks More
by auburnbobby
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