13 Reviews
Write a Review13 Reviews of Juan Olvera
August 07, 2024
I have been going to Toyota Cedar Park for the last 5 years . I purchased my car there and I take it to service there as well. I have always had a great experience. People are cordial, knowledgeable and years . I purchased my car there and I take it to service there as well. I have always had a great experience. People are cordial, knowledgeable and efficient. More
March 22, 2024
While yesterday's trip to Toyota of Cedar Park for regular maintenance was planned, the outcome was a pleasant surprise! Thanks to Roc, Moe, Logan, and the entire staff of very patient experts, I drov regular maintenance was planned, the outcome was a pleasant surprise! Thanks to Roc, Moe, Logan, and the entire staff of very patient experts, I drove my new, sleek Toyota Venza Hybrid home in record time! For the past two years, Toyota of Cedar Park has been a helpful opportunity for us as we transitioned to the Austin area. Not only are all maintenance, sales, and information specialist professionals, but they are kind. I was treated like a QUEEN! Naturally, I'll be back. Mark 16:16 More
Other Employees Tagged: Roc Cunyus, Hannah Huemann, Angie Armendariz, Moe Bishawi, Logan Watson
March 13, 2024
I would not recommend this dealership. We scheduled an appointment for Friday and they insisted we drop the car by 7:30 am. To be safe, we dropped it off Thursday evening. We did not hea We scheduled an appointment for Friday and they insisted we drop the car by 7:30 am. To be safe, we dropped it off Thursday evening. We did not hear back regarding the estimate, as promised, so I called at 1:00 pm and left a message. The called was not returned so I called again at 4:00 pm and left a second message for Juan. When he finally returned the call we were told the car hadn’t been looked at yet and there were 21 customers ahead of us. I asked if they would be able to get to it on Saturday and he said he wasn’t sure. That would mean we would not have a car until Monday at the earliest. They should have been more transparent with us about timing and what to expect so we could make an informed decision whether we could be without a vehicle for that period of time. We ended up picking up the car and took it to Dave’s Ultimate Automotive - who we highly recommend. They communicated every step of the way and got it done the same day, as promised. We will never use this dealership again. More
February 19, 2024
Amanda was great to work with. By far the best car buying experience I have had. Everything was done via text and email. She was honest, very attenuative to details and showed a wi By far the best car buying experience I have had. Everything was done via text and email. She was honest, very attenuative to details and showed a willingness to work with me on requests. 10/10 would recommend. More
Other Employees Tagged: Jon Cornejo, Jacob Freitag , Amanda Carter, Daniel Ramirez
August 29, 2023
Toyota of Cedar Park is wonderful to work with. From the buying process to routine maintenance- the process is streamlined and easy. The personnel are friendly and knowledgeable. I recently worked From the buying process to routine maintenance- the process is streamlined and easy. The personnel are friendly and knowledgeable. I recently worked with Juan Olvera - he was a pleasure to work with. More
August 11, 2023
It was a great experience going to do the maintenance of my Tacoma. The advisor Juan Olvera is excellent at customer service. He listened to my requests, got my service done and kept me informed on the tric my Tacoma. The advisor Juan Olvera is excellent at customer service. He listened to my requests, got my service done and kept me informed on the trick status. Immediately call me to let me know the truck was done. He is a very nice young man to deal with at this Service Department. I’m very satisfied with Mr. Olvera’s help servicing my vehicle. It is very nice to deal with Individuals like him. In an overall I’m very happy to come back for my trucks next maintenance. More
July 28, 2023
Toyota of Cedar Park has professional service agents who are patient and efficient. Even when I am having a bad day, they take great care of me! are patient and efficient. Even when I am having a bad day, they take great care of me! More
Other Employees Tagged: Luis Palavicini