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Juan Nunes D'eramo
Juan Nunes D'eramo at Buick GMC of North Miami

Juan Nunes D'eramo

Service Advisor

Buick GMC of North Miami

21200 NW 2nd Ave
Miami Gardens, FL 33169

4.2
6 Reviews
4.2

6 Reviews

Write a Review

6 Reviews of Juan Nunes D'eramo

October 27, 2024

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Employee Rating

They are very pleasant and accommodating and always try to work with you. Thank you More

by soul1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Cuartas, Jancarlo Boan, Odele Ferre, John Davila, Jesus Alpi

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Oct 28, 2024

Buick GMC of North Miami responded

Our team at Buick GMC of North Miami aims to provide a five-star experience for all our guests. It's rewarding to learn you felt well taken care of during your recent service visit. We look forward to welcoming you back in the future!

May 30, 2024

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Employee Rating

What a waste of time to drive across town and waste hours of work to be told that the recall part isn’t in stock. We live in 2024, based on VIN of vehicle you have to narrow down what exact part my car has More

by DENNMOM
Service Communication
Recommend Dealer
No
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Jun 03, 2024

Buick GMC of North Miami responded

Thank you for bringing this to our attention. We understand the inconvenience and frustration you may have experienced with your recall service. It's disappointing to hear that we didn't have the necessary part in stock, especially after you took time out of your day to visit us. We strive for better communication and preparation, so please reach out to me directly if you'd like to discuss this further or need assistance rescheduling. Thank you, Ivan Sandino Service Manager ivansandino@lithia.com

May 18, 2024

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Son muy eficientes y serios en el servicio, me hay atendido muy bien. Mi coche está en orden More

by Vicky0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doreen Weiss, Sara Cuartas, Jancarlo Boan, Isabel Reyes, Odele Ferre, John Davila, Jesus Alpi, Jorge Prats, Alejandro Castillo

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May 20, 2024

Buick GMC of North Miami responded

Gracias por tomarte el tiempo de compartir tu experiencia positiva con nosotros, Vicky. Es genial saber que encontró nuestro servicio eficiente en Buick GMC of North Miami y que nuestro equipo lo trató bien. Garantizar la satisfacción de nuestros clientes es nuestra máxima prioridad, y estamos encantados de saber que su coche está en orden. Si alguna vez necesita ayuda en el futuro, no dude en comunicarse con nosotros. ¡Estamos aquí para ayudar!

May 16, 2024

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Employee Rating

Very good service. Spent time not more than expected Special THANK YOU to Juan Very satisfeed More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2024

Buick GMC of North Miami responded

Thank you for choosing Buick GMC of North Miami for your maintenance needs, Sam! Juan will appreciate your recognition of his professionalism. Here's to more smooth driving and easy maintenance visits with us!

April 25, 2024

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I came here and saw Juan nunes, he was the best service advisor took Good care of me More

by Osvaldo casanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Cuartas, Ivan Sandino

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Apr 26, 2024

Buick GMC of North Miami responded

Thanks for the kind words, Osvaldo! Customer satisfaction is our top priority, and we're glad Juan went above and beyond for you. We greatly appreciate your business at Buick GMC of North Miami and hope to serve you again!

April 22, 2024

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Employee Rating

Poor communication with customer. Vehicle brought to the workshop for the first maintenance and to check on an issue with the breaks. 6 days on the workshop but the issue is still the More

by Manuel Montes
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alejandro Castillo , Workshop manager.

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Apr 23, 2024

Buick GMC of North Miami responded

Manuel, Thank you for taking the time to share your experience and bringing this to our attention. We understand your disappointment when expectations aren't fulfilled, particularly concerning vehicle maintenance. Kindly email me directly at ivansandino@lithia.com with your preferred contact information so that we can discuss your situation. Ivan Sandino Service Manager

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