Juan Melendez
Juan Melendez at Westboro Toyota
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Juan Melendez

Service Advisor

Westboro Toyota

271 Turnpike Rd
Westborough, MA 01581

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4.4
401 Reviews
4.4

401 Reviews

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401 Reviews of Juan Melendez

March 10, 2025

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Employee Rating

Check in takes too long. I actually waited 15 minutes to get checked in then had to get of my car and find someone. Communication after repair was lacking. I had to call to More

by JSGUINEE
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Service Time
Service Communication
Recommend Dealer
No

March 09, 2025

Dealership Rating
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Juan was great, he checked me in reviewed all the items to be performed on the car then gave me an estimate on the time it would take. The car was done on time and Juan was very pleasant to work with. More

by MULTIBOBWORK@GMAIL.COM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 07, 2025

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Employee Rating

Service was done in a timely manner. Service advisor Juan M was extremely nice and my vehicle was done quicker than expected! More

by VIVIENEDUTRA123
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Recommend Dealer
Yes

March 03, 2025

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The car has too many issues it is not worth the price after i got check engine light came on More

by ABANOBH057
Service Communication
Recommend Dealer
No

March 02, 2025

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Employee Rating

Buena atención, puntualidad en realizar el trabajo, buen asesoramiento. Los recomiendo ampliamente. Se preocupan por el cliente, buena sala de espwra More

by julio
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Recommend Dealer
Yes

February 28, 2025

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Employee Rating

It's good. However waiting time is too long The waiting time from an hour and half has gone past 2 hours now More

by Halan.Karthik
Recommend Dealer
Yes

Other Employees Tagged: Juan Melendez

February 28, 2025

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Seamless experience, Juan takes care of my service in a professional way. The rest area is clean and quiet More

by WLBUSTC
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Service Communication
Recommend Dealer
Yes

February 26, 2025

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I brought my car in after 4 PM. needing an alignment and expected to wait at least two hours, and it was done perfectly before 5 PM. Great service, quick service and very satisfied More

by TonyC
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Recommend Dealer
Yes

February 24, 2025

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I have been a loyal customer for years. Alfredo and the entire service team is the reason why I will continue to bring my Tacoma to Westboro for my service needs. Top notch team, world cl More

by BRENDAN.ONEILL6
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Hansen, Juan Rodriguez , Alfredo Lopes

February 23, 2025

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Employee Rating

Excellent dealer I bought a 2012 tundra,a 2022 Tacoma , rav4 2019 , fast service, good people at the counter . More

by HERNAN137139
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Recommend Dealer
Yes
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