

407 Reviews
Write a Review407 Reviews of Juan Melendez
April 01, 2025
Juan Is always great and very helpful. I like working with him. He's knowledgeable and goes beyond to help his customers. I like working with him. He's knowledgeable and goes beyond to help his customers. More
Other Employees Tagged: Jody Gauthier, Juan Rodriguez
April 01, 2025
Great job The service they lent me was excellent, thank you very much Westworld Toyota has you very much Westworld Toyota has More
Other Employees Tagged: John Hansen, Kevin Camara, Jody Gauthier, Juan Rodriguez, Owen Smith, Fraebert Velasquez, Gabrielle Young, Jeremy Law
March 29, 2025
Very responsive and polite. Did not have to wait long for the shuttle and solid communication. Did not have to wait long for the shuttle and solid communication. More
Other Employees Tagged: John Hansen, Kevin Camara, Jody Gauthier, Juan Rodriguez, Owen Smith, Fraebert Velasquez, Gabrielle Young
March 21, 2025
Initial diagnosis was incorrect. Refused listening to customer, replaced battery terminal connectors instead of a new prorated battery. End up replaced a battery few days later but r Refused listening to customer, replaced battery terminal connectors instead of a new prorated battery. End up replaced a battery few days later but refused to refund for the cost of the previously replaced battery terminal connectors. Lack of empathy and customer service. It seems they are more concerned with profit than with providing honest and effective service. More
Other Employees Tagged: Jody Gauthier
March 14, 2025
The best place to come. I Don't trust anyone with my Taco you shouldn't either. That's why i chosse Westborough Toyota for all my services. Thanks Westborough Toyota. I Don't trust anyone with my Taco you shouldn't either. That's why i chosse Westborough Toyota for all my services. Thanks Westborough Toyota. More
Other Employees Tagged: John Hansen, Kevin Camara, Jody Gauthier, Juan Rodriguez, Owen Smith, Fraebert Velasquez, Gabrielle Young, Jeremy Law
March 10, 2025
Check in takes too long. I actually waited 15 minutes to get checked in then had to get of my car and find someone. Communication after repair was lacking. I had to call to I actually waited 15 minutes to get checked in then had to get of my car and find someone. Communication after repair was lacking. I had to call to see if my car was done. More
March 09, 2025
Juan was great, he checked me in reviewed all the items to be performed on the car then gave me an estimate on the time it would take. The car was done on time and Juan was very pleasant to work with. to be performed on the car then gave me an estimate on the time it would take. The car was done on time and Juan was very pleasant to work with. More
Other Employees Tagged: John Hansen, Alfredo Lopes, John Dowden, Kevin Camara, Juan Rodriguez, JD Janes, Alfredo Lopes
