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Dealership Experience
9 yrs, 10 mos
Industry Experience
9 yrs, 10 mos
Languages Spoken
English
134 Reviews
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134 Reviews of Juan Mason
December 08, 2023
I can always rely getting my vehicles in promptly and serviced, knowing that the technicians use best practices and reliable parts so I can keep driving these higher mileage vehicles. I am always greeted serviced, knowing that the technicians use best practices and reliable parts so I can keep driving these higher mileage vehicles. I am always greeted by friendly folks and know that the work will be done promptly and efficiently. More
by EGORDER0
Verified CustomerOther Employees Tagged: Johnny Guiterez
August 28, 2023
Honestly our seller wasn’t rude or anything like that but he wasn’t really great at explaining anything to us about the car. I honestly felt like he was just trying to sell the car but I had to find out ever he wasn’t really great at explaining anything to us about the car. I honestly felt like he was just trying to sell the car but I had to find out everything about the car on my own. I also had to ask another seller to ask explain why the finance part was the way it was which made more sense to us when he explained in depth why. I just wish he would have explained it much better. Would I go back to buy from this dealership yea but with a different salesman. More
by nayely
Other Employees Tagged: Carlos Magarin
August 11, 2023
I purchased this vehicles for full asking price thinking they would have done a full inspection on the vehicle. I purchased a 3 year warranty and gap insurance, of which I was told very clearly that any ele they would have done a full inspection on the vehicle. I purchased a 3 year warranty and gap insurance, of which I was told very clearly that any electrical issues would be covered. What they failed to mention was that id have a 500 dollar deductible for any electrical issues. As I left the parking lot within minutes my sensors that detect cars to the left and right of my vehicle popped up on the dashboard as disabled. I called Toyota to schedule an appointment to find the issue with my brand new car. We scheduled an appointment a week out and, to my surprise, the sensors that showed to be disabled suddenly started working again. I was then told an appointment to check the issue was not necessary. Fast forward a year and a half later and the same issue appears. After speaking with them I was blamed for the issue. They do not check the electrical system unless there is an immediate sign that there is an issue. That is not a full inspection. The sales rep was rude and said I should have had it fixed within the 30 days of purchase in order to have it checked for free. This is after I payed full price and was flat out lied to about the warranty and gap insurance covering any electrical issues. These people are deceptive and are just looking to make money. I will continue to spread the word and make posts on every forum possible about the deception the people at this dealership convey. I will rent a billboard as well within the next few weeks near the dealership to warn others of the mistake I made in dealing with these people. I do not like being lied to, especially when I’ve asked direct questions about the coverage and was generous to pay full price. Warning to those looking to buy. DO NOT BUY FROM LANDERS TOYOTA. They will lie about doing a full inspection on the vehicle. They did not check the electrical and now I must pay for their deception. I will make posts every day to help spare others. More
by Jon
Other Employees Tagged: Kenny Merritt, Pedro De La Cruz, Felix Gutierrez, Carlos Magarin, Alex Corzo, Bill Nabors, Bryan Huddleston, Jeremy Currens , Chip Anderson
July 29, 2023
They were really eager to help and they were communicative about rates, and potential things we could do Carwise. I love my car, it was clean it smelled nice, the previous owner named the car so communicative about rates, and potential things we could do Carwise. I love my car, it was clean it smelled nice, the previous owner named the car something that suits a person of my age group well. I really love my car. She is expensive but there are alternative payment plans besides a large lump sum during the month. More
by washingtonmaleigha
Other Employees Tagged: Josh Quinn
July 27, 2023
It was great no complaints. Car was clean when I got it, but after my window tint car could have been washed Car was clean when I got it, but after my window tint car could have been washed More
by jmerrick032
Other Employees Tagged: Kenny Merritt, Pedro De La Cruz, Felix Gutierrez, Carlos Magarin, Alex Corzo, Bill Nabors, Bryan Huddleston, Jeremy Currens , Chip Anderson
May 25, 2023
Typical sleeze ball car salesman on the used car lot side. the car we drove, wanted, and had all the paper work with our bank was done and when we went to pick up the car it wasn't even the same color, side. the car we drove, wanted, and had all the paper work with our bank was done and when we went to pick up the car it wasn't even the same color, year model or trim model for the car we were buying. When asked to speak to the manager all he would say is don't know what happen to the car you were buying. Landers Toyota if you don't want a bad review on your business then you should do better business. don't ask us to take a down bad review when you aren't allowing us to speak to the GM of the car lot. We also have screen shots proving the shady deal of this car dealer ship as well. Do not do business with this dealership. More
by hasp_pendant.0b
Other Employees Tagged: Chase Shelnutt
January 17, 2023
Everyone was very helpful and friendly! Juan even helped me with answering my auto insurance company questions when I didn't know the answer. Im very pleased! Juan even helped me with answering my auto insurance company questions when I didn't know the answer. Im very pleased! More
by jessberg61
Other Employees Tagged: Nigel Treat
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