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Juan Gaona
Juan Gaona at Southlake Kia

Juan Gaona

General Sales Manager

Southlake Kia

4191 E Lincoln Hwy
Merrillville, IN 46410

5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Juan Gaona

October 04, 2024

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Employee Rating

I've purchased several vehicles from this dealer as well as had complete services on them and to date satisfaction has been the best I've ever had. My review on this dealership has the five star plus as far More

by IM4CHINIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earl Nymeyer, Billy Anderson, Derrek Nelson, Jeff Koehler, Michael Calderone, Tony DeLeon, Marcella Guerrero , N/A

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Oct 04, 2024

Southlake Kia responded

Thank you for your continued trust in us! We're honored to receive your "five star plus" rating and thrilled to hear that your experiences with both vehicle purchases and services have been the best you've ever had. Your satisfaction means the world to us, and we look forward to providing you with top-notch service in the future!

August 21, 2024

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Employee Rating

Dan was an outstanding salesman. He took care of us. Will send people to see him. More

by scottfionda
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Drakulich

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Aug 28, 2024

Southlake Kia responded

Hi Scottfionda, thank you for the positive review. It's fantastic that Dan provided you with such great service! Your recommendation speaks volumes. If there's anything else you need, just let me know.

July 04, 2024

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Employee Rating

We recently traded in one vehicle and purchased one new and one used all on tye same day. Our sales staff and the manager were friendly, helpful, patient, and gave good advice. We are happy with the prod More

by cbalt
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Zajac Jr, Billy Anderson , Kevin Amodeo

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Jul 10, 2024

Southlake Kia responded

Thank you for your wonderful review! We're thrilled to hear that our sales staff and manager provided a friendly, helpful, and patient experience while offering good advice. We're delighted that you're happy with both your new and used vehicles and the service you received at Southlake Kia. We look forward to continuing to exceed your expectations.

April 29, 2024

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Employee Rating

Earl was great to work with! Was very detailed and thorough. Went above and beyond! More

by Justin.marcinkewicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Earl Nymeyer

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Apr 30, 2024

Southlake Kia responded

We're thrilled to hear that Earl provided you with an exceptional experience! Thank you for acknowledging his attention to detail and going above and beyond. We truly appreciate your feedback and look forward to serving you again in the future!

April 01, 2024

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Employee Rating

Tayler is very knowledgeable and her positivity & excitement was a driving force in her support throughout the entire process. I would highly recommend Tayler, & the Team over at Southlake Kia! More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Anderson, Tayler Puentes

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Apr 05, 2024

Southlake Kia responded

Hi Jennifer, Thank you for your wonderful review! We're delighted to hear that Tayler's knowledge and positive attitude made your experience enjoyable. We appreciate your recommendation and look forward to serving you again in the future. If you need anything else, please don't hesitate to reach out. Have a great day!

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