Juan Carlos Urrutia

Purchasing a new car is always a big moment, and I can honestly say this experience was made exceptional by the team I worked with. From start to finish, Christian stood out for his professionalism and ge honestly say this experience was made exceptional by the team I worked with. From start to finish, Christian stood out for his professionalism and genuine approach. He asked thoughtful questions, explained everything clearly, and made the process feel smooth and supportive rather than pressured. It was clear that he not only wanted the sale to happen but also wanted me to feel confident and comfortable with my decision. The rest of the staff also made a lasting impression. The insurance representative, who mentioned he drives a Supra, was personable and easy to work with, making that part of the process straightforward. The gentleman who finalized my warranty and paperwork created an environment that was welcoming and even celebratory — he kept things light, made me laugh, congratulated me on the purchase, and turned what is often the most tedious step into one of the highlights of the day. The manager on site showed the same level of professionalism and oversight, which tied the entire experience together. This purchase was emotional for me, and what made it truly memorable was having a team that went beyond just selling a car. They connected with me on a human level, taking the time for real conversations and showing genuine support throughout the process. That kind of customer service — where people clearly enjoy what they do and care about the customer’s experience — makes all the difference. I left not only with a car I’m very happy with but also with gratitude for how I was treated. Christian and the rest of the staff deserve recognition for creating such a positive, supportive, and professional environment. More

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I am extremely disappointed and frustrated with both the sales area, service, financing and Ms. Diana Martinez and he was committed to help me and could not reaolver the situations. J Sanchez sales area, service, financing and Ms. Diana Martinez and he was committed to help me and could not reaolver the situations. J Sanchez More

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La atencion fue excelente, comenzando desde El dueño El Señor Luis Somoano, El vendedor Juan Carlos Urrutia y El Señor Rene Rodriguez El finanzista. Gracias a todos ellos pude conseguir mi FORD F 150 LIGHT Señor Luis Somoano, El vendedor Juan Carlos Urrutia y El Señor Rene Rodriguez El finanzista. Gracias a todos ellos pude conseguir mi FORD F 150 LIGHTNING 2024. More

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JC provide us with an excellent service. He look for me the better affordable car for me He look for me the better affordable car for me More

by MAYE75 Verified Customer Verified Customer

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Great experience! !! Juan Carlos fue muy buen vendedor y me asistio en todas mis necesidades . !! Juan Carlos fue muy buen vendedor y me asistio en todas mis necesidades . More

by HPUPPO Verified Customer Verified Customer

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Excellent service help me out alot appreciate you all very much . Will recommend other people to your service very much . Will recommend other people to your service More

by BREEDLOVE0903 Verified Customer Verified Customer

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Alex Hernandez, in the service department was very professional, courteous, and actually followed up to make sure I had been taken care of. professional, courteous, and actually followed up to make sure I had been taken care of. More

by MONICALORE0501 Verified Customer Verified Customer

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Very good Customer Service and they helped me With all the paperwork , the place was very nice and the sellen was very attentive. the paperwork , the place was very nice and the sellen was very attentive. More

by LUISREYNA3030 Verified Customer Verified Customer

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Great service customer Good salespeople and owner Luis Somoano Overall good good excellent finance worked with me Somoano Overall good good excellent finance worked with me More

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Muy buena atención en todo muy bueno vendedores y muy buen en todo los sentido buen en todo los sentido More

by DAVIDLLAMALOPEZ Verified Customer Verified Customer

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