Juan Ayala
Juan Ayala at Mercedes-Benz of Silver Spring

Juan Ayala | Page 2

Service Advisor

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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19 Reviews
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19 Reviews

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19 Reviews of Juan Ayala

March 09, 2023

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Employee Rating

I finally found a home for my Mercedes! The service is second to none. They are a cut above the other dealer. More

by Kenneth.McNeil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2023

Mercedes-Benz of Silver Spring responded

Hello, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

March 08, 2023

Dealership Rating
Employee Rating

Juan Ayala, Tom Rodkey and the entire Service team at Mercedes Benz of Silver Spring always continue to consistently perform at the 5 stars level. ⭐️⭐️⭐️⭐️ They handle everything seamlessly from issue More

by EDodge
Sales Price Transparency
Recommend Dealer
Yes
Mar 09, 2023

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 24, 2023

Dealership Rating
Employee Rating

Great experience, service manager Tom Rodkey is a keeper, I was traveling and had a issue with my vehicle and Tom went out of his way to help me get going again, fantastic organization, thank you all for bei More

by jrmcg101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2023

Dealership Rating
Employee Rating

The service manager was very professional and attentive to my needs for my car Thank More

by Hsmoo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. Safe travels!

February 13, 2023

Dealership Rating
Employee Rating

Helpful, efficient, communicative, staff and productive maintenance crew. Wait times are minimal and work done correctly More

by rbstew1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

Feb 13, 2023

rbstew1 responded

Top-notch service

January 22, 2023

Dealership Rating
Employee Rating

Very professional staff, ease of making appointments, loved the car wash and the friendly attention More

by stanonline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 16, 2023

Dealership Rating
Employee Rating

I had several issues to be addressed. The dealership handled all of problems with excellent skill and expertise. More

by bhhudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elio Ayala, Juan Easley, Robert Marr, Greg Andre , Darrell Fenton

Jan 18, 2023

Mercedes-Benz of Silver Spring responded

Hi Bhhudson, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2022

Dealership Rating
Employee Rating

Mercedes-Benz of Silver Spring is one of the best dealerships I've ever encountered. The entire staff is caring, prompt with service, knowledgable & efficient. Their sales department shines because o More

by Selfcaringsharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey, Edward Moore

Dec 09, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2022

Dealership Rating
Employee Rating

This one ofthe11111111-. Very excellence for customer service. I’m so Happiness when see every people. Thank you so much Mr.Juan easylle! More

by Vividnailsbaltimore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elio Ayala, Juan Easley, Robert Marr, Greg Andre , Darrell Fenton

Sep 28, 2022

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

2

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