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Juan Ayala
Juan Ayala | Page 2
Service Advisor
Mercedes-Benz of Catonsville
6631 Baltimore National Pike
Baltimore, MD 21228
18 Reviews
18 Reviews of Juan Ayala
February 15, 2022
From the wonderful customer assistance and friendly greeting to a great check out experience. I will take my Mercedes there and no where else. greeting to a great check out experience. I will take my Mercedes there and no where else. More
by jimmieleehall
Other Employees Tagged: Fe'Lize Pierce , Stan
October 27, 2021
On time. Charges as stated earlier. Outstanding service Will go in future for service and will refer others to this dealership Keep up the good work Will go in future for service and will refer others to this dealership Keep up the good work More
by access.faxes0d
Other Employees Tagged: Mark Bisaha, Fe'Lize Pierce, Eliofredo Ayala, Steve Moye, Russell Pentz
January 17, 2020
This is first time. maid an appointment week ago for securing muplar (exost pipe) drop off the Van this morning at 4 getting text I can't look at Van today can be ready on Monday. looks like there is no securing muplar (exost pipe) drop off the Van this morning at 4 getting text I can't look at Van today can be ready on Monday. looks like there is no commitment or mismanagement going on. More
by momin
Other Employees Tagged: Mark Bisaha, Fe'Lize Pierce, Eliofredo Ayala, Steve Moye, Russell Pentz , Koons Automotive
July 29, 2017
Excellent Service I would like to commend Juan Ayala, the Service Manager, for the excellent service I received on my Mercedes 2016. My windshield needed to be replace I would like to commend Juan Ayala, the Service Manager, for the excellent service I received on my Mercedes 2016. My windshield needed to be replaced, and Juan was attentive from the onset of my call to the dealership. He scheduled the appointment, the people were waiting for my car when I arrived, a loaner was ready, and Juan was available for all my questions. The service was done when promised and I was on my way. Thank you to Mercedes Benz of Catonsville and Juan Ayala. I will not hesitate your service department to my friends. More
by dixiechick123
May 30, 2015
M350 Service Juan Ayala was my service adviser. His customer service is exemplary. My wife's vehicle was in and out in a timely fashion. a very enjoyable experienc Juan Ayala was my service adviser. His customer service is exemplary. My wife's vehicle was in and out in a timely fashion. a very enjoyable experience! More
by Arlandis
December 05, 2013
This is by far the worse Mercedes benz dealer i been to customer service is really bad specially the service manager he doesn't even know how to approach customers and came to find out the sold me light b customer service is really bad specially the service manager he doesn't even know how to approach customers and came to find out the sold me light bulbs that was not mercedes benz original they wer some cheap brand kind who knows what else they sell that is not OE parts i will never recommend this place not even my worse enemy More
by E63 amg
Other Employees Tagged: Mark Bisaha , Mike Cohen, Yim King, Chris Mester
August 23, 2013
Juan is the best service advisor I have ever worked with, he is an asset to MB and they should have all service and sales people emulate him. I will stick to this dealership just for Juan's service and his he is an asset to MB and they should have all service and sales people emulate him. I will stick to this dealership just for Juan's service and his attention to detail and needs of the customer. More
by sandykdy
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