Joy Hayek
Joy Hayek at Mercedes-Benz of Chicago
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Joy Hayek

Sprinter Service Advisor

Mercedes-Benz of Chicago

1520 W. North Avenue
Chicago, IL 60642

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6 Reviews
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6 Reviews

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6 Reviews of Joy Hayek

June 28, 2022

Dealership Rating
Employee Rating

Mercedes Benz Of Chicago always takes great care of my 3 cars and 1 Sprinter. It is great to have a dealer that provides me a stress free experience every time. Unlike what I have had to deal with at other More

by Noodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Benson, Erick McGregor, Carlos Draper, Melvin Peoples, Juan Vargas, Kelly Smith , Tony Jaramillo, Maria Sandoval, Jawad Sayal

Jun 30, 2022

Mercedes-Benz of Chicago responded

Hi there! Thank you so much for taking the time to acknowledge our service team! We are so pleased to have the opportunity to take care of your car! We hope to welcome you back soon! Take care, Your friends and family at Mercedes-Benz of Chicago

June 11, 2022

Dealership Rating
Employee Rating

Geoff’s crew always takes great care of us. Always a excellent customer experience. Been going there for many years! More

by 1whoknows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick McGregor , Geoff Hult

Jun 13, 2022

Mercedes-Benz of Chicago responded

Hello there, Thank you so much for providing us with your feedback! We are so pleased to hear about the excellent service Geoff and his team has provided you. We look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Chicago

February 09, 2022

Dealership Rating
Employee Rating

The service team has always been amazing. They go above and beyond to make sure everything goes smooth. Keep up the great work! More

by druby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2022

Mercedes-Benz of Chicago responded

Hi there, Thank you so much for taking the time to leave us a 5-star review. We are so pleased to hear about the excellent experience our service team has provided you. We hope to welcome you back soon during your next service visit! Take care, Your friends and family at Mercedes-Benz of Chicago

December 04, 2021

Dealership Rating
Employee Rating

Everyone is so amazing. Got my loaner and i was on my was in less than 20.highly recommended.. Another reason Free pete’s coffee. More

by UZR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Benson, Erick McGregor, Carlos Draper, Melvin Peoples, Kelly Smith , Karolina Cabaj, Kyle Hunter, Tony Jaramillo, Maria Sandoval

Dec 05, 2021

Mercedes-Benz of Chicago responded

Hi there! Thank you for your business and 5 star review! It is wonderful to know of the prompt and accommodating service you received from our team during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Mercedes-Benz needs! Take care, Your friends and family at Mercedes-Benz of Chicago

December 01, 2021

Dealership Rating
Employee Rating

I have enjoyed an exceptional customer experience every time for the past 8 years thanks to the warm, friendly attentive service from Vince, Geoff, Max and Joy and their entire staff. They always remember More

by Loren - don’t know what it is
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2021

Mercedes-Benz of Chicago responded

Hi Loren, It's really rewarding hearing that Vince, Geoff, Max, and Joy has been able to assist and provide you with outstanding service throughout every visit with us. It brings us so much joy hearing that they are able to provide knowledgeable suggestions as well as providing you with a welcoming experience every time. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many more years to come and are here to help should you need us. Take care, Your friends and family at Mercedes-Benz of Chicago

Feb 12, 2022

Loren - don’t know what it is responded

You are missing many staff names in dealer rater! Please add Lynn Geoff and Vince, plus I’m sure there are more. Please update. I wrote a review today on 2/12/22 but so many names are missing.

October 23, 2021

Dealership Rating
Employee Rating

We has excellent Prompt efficient support from Joy who was very friendly, understanding and gave outstanding service. More

by Val B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2021

Mercedes-Benz of Chicago responded

Hi Val B, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Joy and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

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