Joy Carver
Joy Carver at Boniface Hiers Chevrolet

Joy Carver | Page 4

finance

Boniface Hiers Chevrolet

800 South Harbor City Boulevard
Melbourne, FL 32901

Contact Me
4.3
59 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

27 yrs, 6 mos

Languages Spoken

English English

4.3

59 Reviews

Write a Review

59 Reviews of Joy Carver

May 25, 2022

Dealership Rating
Employee Rating

Hands down, one of the best experiences I have had. Highly recommend Lamont and Boniface Hiers Chevrolet More

by mpulsejoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim O'Neill, Michael Brown , Lamont Edwards, Michael Fullhart

May 26, 2022

Boniface Hiers Chevrolet responded

mpulsejoy, Thanks so much for your 5 Star recommendation for our company and Lamont of course!

April 29, 2022

Dealership Rating
Employee Rating

I worked with Joel and Mike for my Bolt trade-in and purchase. They were both great to work with and everything went quickly and smoothly. More

by xeones25
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Sternberg, Michael Brown , Joel Smith

May 02, 2022

Boniface Hiers Chevrolet responded

Xeones25, We appreciate your thoughts regarding your experience with Joel and Mike. Thanks for sharing with our Dealerrater audience!

November 25, 2021

Dealership Rating
Employee Rating

Working with Joel was easy and a painless. I would highly recommend Him to anyone looking to buy a vehicle More

by Smokerat43
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Smith

Nov 29, 2021

Boniface Hiers Chevrolet responded

Smokerat43, I sure do appreciate the very positive rating and some kind words for Joel as well. Thanks for your thoughts and for sharing them!

November 24, 2021

Dealership Rating
Employee Rating

Brian Gregory helped us! Not pushy but gave us exactly what we wanted. I am usually indecisive but he went through everything with me until I was able to decide. Also kept my kids busy. Will be back. More

by Bigneah823879686
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Boniface Hiers Chevrolet responded

Bigneah, Thank you for the 5 Star rating and some great feedback as well. I appreciate the kind words for Brian G. and it's good to know what an effective baby-sitter he was as well as a competent sales associate!

October 25, 2021

Dealership Rating
Employee Rating

Great experience with Kyle from start to finish. Worked with us on finding the right vehicle for our budget. More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle

Oct 25, 2021

Boniface Hiers Chevrolet responded

Tony, Thank you for the five star rating, and some kind words for Kyle. I appreciate your post very much!

September 24, 2021

Dealership Rating
Employee Rating

The sales person I dealt with nothing short of exceptional Matt Bell did sell me a p/u truck that I was unsure of he sold me with no pressure at all thanks Matt More

by Bigwe47
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Bell

Sep 27, 2021

Boniface Hiers Chevrolet responded

Bigwe47, It's wonderful to see your very positive rating and get to read about how easy Matt B. was to deal with. Thanks very much for taking time out to share on Dealerrater!

Sep 27, 2021

Bigwe47 responded

Matt and the rest of his support family at BONIFACE HIERS were outstanding with me ,,, I thank them all !!!!!!

July 05, 2021

Dealership Rating
Employee Rating

We are extremely satisfied with our salesmen, Eric Swist. This is the fourth time we bought a car from him. We are dissatisfied with the finance manager, Joy and her impatient attitude and argumentative beh More

by Theportocarreros
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Jacobs, Eric Swist

Jul 06, 2021

Boniface Hiers Chevrolet responded

Theportocarreros, Thank you for your positive rating and solid feedback which will be passed on to the General Manager regarding your thoughts. I appreciate the kind words for Eric and must apologize for your experience with Dave and Joy, for that is not the typical type of comments that we receive regarding these employee/managers in any way. Again, I'm very sorry for that.

April 02, 2021

Dealership Rating
Employee Rating

We drove into the BH Chevy dealership yesterday and Romann Micciche greeted us. He was pleasant easy to understand and he showed me what I wanted to see. Everyone that took care of us yesterday were More

by Premium ghost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nour Abdelwahed, Romann Micciche

Apr 05, 2021

Boniface Hiers Chevrolet responded

Premium, I appreciate the very positive rating and it's great to read your awesome feedback. Thanks for sharing!

February 12, 2021

Dealership Rating
Employee Rating

Would have rated everything 5 stars but the vehicle still stinks of cigarette smoke..I have used deodorizer but the smell is still there even tho I complained about it right up front and was told it would be More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moses Khaireddin

Feb 15, 2021

Boniface Hiers Chevrolet responded

Dave, Thank you for the feedback, We would have loved to earn a 5 Star rating and understand completely your point regarding the cigarette smell. I hope that you had the opportunity to speak to our Sales Manager, Donald personally about the promise because it's always been my opinion that promises made should certainly be carried out. And Don is a great follow through person, but possibly did not have a chance to help. If this is still a concern, please by all means contact him at (321) 723-3611 and speak to him about it. We would like to make sure to have the opportunity to make your concern right!

December 29, 2020

Dealership Rating
Employee Rating

My experience with Boniface Heirs has been the worst of all vehicle purchases in my life. I'm 60 and have never been treated so badly. I've purchased 25+ vehicles in my day and have always been treated wel More

by Steve H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Bartalot

Dec 29, 2020

Boniface Hiers Chevrolet responded

Mr. Hills, I am sorry that you feel that your experience has been so bad regarding the purchase of a 2011 Silverado truck that you bought approximately 2 years ago with 111,000 miles on it. Truthfully, we encourage our clients to post reviews that give us the opportunity to respond, but this sounds written out of sheer anger because a component that can't be covered under warranty is not working, leaving you with a very negative slant to the wording in your review. Actually, you purchased a wonderful extended warranty that covers many expensive components on your vehicle, items such as engines, transmissions, air-conditioning systems, steering, and many other parts as well. No one ever mentioned "bumper to bumper" which infers everything on the vehicle would be covered, and we just don't represent or sell it as such, as that is not what the warranty is. Your concern is with a radio that is not a covered component on this 2011 truck with 111,000 miles at time of purchase. You encourage others to not buy a warranty, when again the facts are that this type of vehicle repair contract has covered many very expensive repairs for our clients throughout 40 plus years of retailing vehicles in Brevard County. You even brand us as "rude" because this type of repair is not covered and say that others that purchase a warranty will be denied as well. That is totally untrue. If we could cover the repair, we would gladly do so for you as we would be reimbursed for the parts and labor, but occasionally as in this case with a non-covered component, the responsibility for the repair reverts to the purchaser.

Dec 30, 2020

Steve H responded

Worst Customer Service I have experienced in my life! And it's spelled RateO!

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