Jourdan from the service department was kind, patient,
and went out of his way to get me everything I asked for and needed. Because of him, this is the only Toyota dealership I’ll be using for service now
and went out of his way to get me everything I asked for and needed. Because of him, this is the only Toyota dealership I’ll be using for service now.
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by kylebanta
Verified Customer
Verified Customer
Service Price Transparency
The only thing I could mention: I asked that service be
sure to check the operation of the left turn signal work accordingly. Since I checked it out before I left and it didn't, I had to return to Price Le
sure to check the operation of the left turn signal work accordingly. Since I checked it out before I left and it didn't, I had to return to Price LeBlanc to find the problem. Don't get me wrong, this was the only incident. Your dealership and service department have been fantastic!!
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by ftigers07
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Price LeBlanc Toyota responded
Thank you for bringing this to our attention, ftigers07. We're glad to hear that overall you had a fantastic experience with our dealership and service department. We appreciate your feedback and will strive to ensure that all aspects of our service are thoroughly checked in the future. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. If you would like to elaborate further on your experience, please call Erick Spears, our Service Reviews Manager, at (225)-408-1162.
Nice and courteous all of them were great they done
everything they could for us
everything they could for us
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by jerrypipes
Verified Customer
Verified Customer
Service Price Transparency
Nov 18, 2024 -
Price LeBlanc Toyota responded
Thank you for taking the time to leave such kind feedback, Jerry! We are thrilled to hear that our team was able to assist you and provide great service. If you ever need anything in the future, please don't hesitate to reach out.
I am disappointed with several attempts to upsell
services. Especially the injector cleaning which was mentioned to be required every 20,000 miles. This was my 25,000 mile toyota care service. Why
services. Especially the injector cleaning which was mentioned to be required every 20,000 miles. This was my 25,000 mile toyota care service. Why is it not included? Also, I was given a car wash and my trailer hitch receiver cover was damaged and partially missing and I was not informed. Very disappointed with Price LeBlanc service.
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by tech94
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2024 -
Price LeBlanc Toyota responded
Thank you for sharing your feedback with us, tech94. We apologize for any inconvenience you experienced during your recent service visit. We take your concerns seriously and will address them internally to ensure a better experience for our customers in the future. The Price LeBlanc Toyota team always aims to provide prompt and personalized service for each of our valued customers. If you'd like to elaborate further, feel free to call Erick Spears, our Service Reviews Manager, at (225)-408-1162.
Always greater service.
I especially appreciate the video walk around of my vehicle. Your service department is superior indeed. I’m a long time customer!!
I especially appreciate the video walk around of my vehicle. Your service department is superior indeed. I’m a long time customer!!
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by eugene.jones698
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Price LeBlanc Toyota responded
Thank you so much for your kind words, Eugene! We're happy to hear that you appreciate our service department and the video walk-around of your vehicle. We truly value long-time customers like yourself and look forward to continuing to provide you with excellent service in the future.
Great thorough information and got me road ready in a few
hours with the basic needs covered first.
hours with the basic needs covered first.
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by RAMBINART
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Price LeBlanc Toyota responded
Thank you for taking the time to leave us a review, RAMBINART. We are happy to hear that you had a positive experience at Price LeBlanc Toyota and that we were able to get you road-ready efficiently!
Took all day maybe because I dropped it off for a7am
appointment they took other cars in front of me
Not right
7am to 4:30pm
appointment they took other cars in front of me
Not right
7am to 4:30pm
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by PALLEN1
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2024 -
Price LeBlanc Toyota responded
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your visit. We will take your comments into consideration as we work to improve our service processes. The Price LeBlanc Toyota team always aims to provide prompt and personalized service for each of our valued customers. If you'd like to elaborate further on your experience, feel free to call Erick Spears, our Service Reviews Manager, at (225)-408-1162.
I love the staff at Price Leblanc.
The service department is top notch and very helpful.
The service department is top notch and very helpful.
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by SKINNERCAB42
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2024 -
Price LeBlanc Toyota responded
Thank you so much for your kind words, SKINNERCAB42! We are excited to hear that you had a positive experience with our service department. Our team works hard to provide top-notch service to all of our customers.
Even with an appointment, wait times are terrible, maybe
hire some more techs? Other than that, it was nice
hire some more techs? Other than that, it was nice
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by coehye
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2024 -
Price LeBlanc Toyota responded
Thank you for sharing your feedback with us. We appreciate your patience and understanding during your visit. We will definitely take your suggestion into consideration as we strive to improve our service. We would love the opportunity to speak with you further so we can address exactly what went wrong and ensure it doesn't happen again. Feel free to call our Customer Relations Manager, Todd Hodges, at (225) 408-1205.
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Good customer service, vehicle was in and out
in a timely manner. Keep up the good work.
in a timely manner. Keep up the good work.
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by CORY.LANDRY
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2024 -
Price LeBlanc Toyota responded
Thank you for taking the time to leave us a positive review, Cory. We are glad to hear that you were satisfied with our customer service and the efficiency of our service department. We appreciate your feedback and hope to continue providing you with excellent service in the future.
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