Jourdan Buras
Jourdan Buras at Price LeBlanc Toyota

Jourdan Buras

Service Advisor

Price LeBlanc Toyota

13250 Airline Highway
Baton Rouge, LA 70817

4.8
150 Reviews
4.8

150 Reviews

Write a Review

150 Reviews of Jourdan Buras

December 17, 2024

Dealership Rating
Employee Rating

The customer service is great. All are welcoming from the moment you pull into the service area until you leave. You are updated on the progress of your service via text messages More

by MISSFOXY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to share your positive experience with our customer service team. We are glad that you felt welcomed throughout your service visit. Our goal is to provide excellent service to our customers, and we are happy to hear that we met your expectations.

December 16, 2024

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Employee Rating

Great 👍 GREAT JOB 👍 GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT 👍 👌 😀 More

by RUROD5064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Price LeBlanc Toyota responded

Thank you so much for the positive feedback! We are happy to hear that you had a great experience with us!

December 13, 2024

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Employee Rating

Check in was fast and easy . Service wait time was quick. Experience was great as usual. More

by kayewalock54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a positive review, Kayewalock54! We are happy to hear that your check-in process was fast and easy. We appreciate your feedback!

December 12, 2024

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Employee Rating

Service was performed as promised and on time. I was very pleased and enjoyed the text updates as well. Also appreciated the timeliness and good spirits of the courtesy experience. More

by LAHRINBR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our service met your expectations and that you enjoyed the text updates. We appreciate your feedback and look forward to serving you again.

December 01, 2024

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Employee Rating

Everyone was helpful and the wait time was good. Always a good experience when I have my vehicle serviced. More

by ROSA.BABIN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to leave such a positive review, Rosa. We are delighted to hear that you had a good experience with us and that our team was able to assist you efficiently. We look forward to serving you again in the future.

November 23, 2024

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Employee Rating

The service that was performed on tundra was excellent , same day service and employees were very courtesy More

by fdeleon41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a review! It's great to hear that you had an excellent service experience with us and that our employees were courteous. We appreciate your feedback and look forward to serving you again in the future.

November 21, 2024

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Employee Rating

Jourdan from the service department was kind, patient, and went out of his way to get me everything I asked for and needed. Because of him, this is the only Toyota dealership I’ll be using for service now More

by kylebanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to share your positive experience with Jourdan in our service department. It's great to hear that he was able to provide you with excellent customer service and meet all of your needs. We look forward to serving you again in the future at Price LeBlanc Toyota.

November 18, 2024

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Employee Rating

The only thing I could mention: I asked that service be sure to check the operation of the left turn signal work accordingly. Since I checked it out before I left and it didn't, I had to return to Price Le More

by ftigers07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Price LeBlanc Toyota responded

Thank you for bringing this to our attention, ftigers07. We're glad to hear that overall you had a fantastic experience with our dealership and service department. We appreciate your feedback and will strive to ensure that all aspects of our service are thoroughly checked in the future. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. If you would like to elaborate further on your experience, please call Erick Spears, our Service Reviews Manager, at (225)-408-1162.

November 15, 2024

Dealership Rating
Employee Rating

Nice and courteous all of them were great they done everything they could for us More

by jerrypipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to leave such kind feedback, Jerry! We are thrilled to hear that our team was able to assist you and provide great service. If you ever need anything in the future, please don't hesitate to reach out.

November 11, 2024

Dealership Rating
Employee Rating

I am disappointed with several attempts to upsell services. Especially the injector cleaning which was mentioned to be required every 20,000 miles. This was my 25,000 mile toyota care service. Why More

by tech94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 13, 2024

Price LeBlanc Toyota responded

Thank you for sharing your feedback with us, tech94. We apologize for any inconvenience you experienced during your recent service visit. We take your concerns seriously and will address them internally to ensure a better experience for our customers in the future. The Price LeBlanc Toyota team always aims to provide prompt and personalized service for each of our valued customers. If you'd like to elaborate further, feel free to call Erick Spears, our Service Reviews Manager, at (225)-408-1162.

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