Jourdan Buras
Jourdan Buras at Price LeBlanc Toyota

Jourdan Buras

Service Advisor

Price LeBlanc Toyota

13250 Airline Highway
Baton Rouge, LA 70817

4.8
143 Reviews
4.8

143 Reviews

Write a Review

143 Reviews of Jourdan Buras

November 18, 2024

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Employee Rating

The only thing I could mention: I asked that service be sure to check the operation of the left turn signal work accordingly. Since I checked it out before I left and it didn't, I had to return to Price Le More

by ftigers07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Price LeBlanc Toyota responded

Thank you for bringing this to our attention, ftigers07. We're glad to hear that overall you had a fantastic experience with our dealership and service department. We appreciate your feedback and will strive to ensure that all aspects of our service are thoroughly checked in the future. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. If you would like to elaborate further on your experience, please call Erick Spears, our Service Reviews Manager, at (225)-408-1162.

November 15, 2024

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Employee Rating

Nice and courteous all of them were great they done everything they could for us More

by jerrypipes
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to leave such kind feedback, Jerry! We are thrilled to hear that our team was able to assist you and provide great service. If you ever need anything in the future, please don't hesitate to reach out.

November 11, 2024

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I am disappointed with several attempts to upsell services. Especially the injector cleaning which was mentioned to be required every 20,000 miles. This was my 25,000 mile toyota care service. Why More

by tech94
Service Price Transparency
Workmanship
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Recommend Dealer
No
Nov 13, 2024

Price LeBlanc Toyota responded

Thank you for sharing your feedback with us, tech94. We apologize for any inconvenience you experienced during your recent service visit. We take your concerns seriously and will address them internally to ensure a better experience for our customers in the future. The Price LeBlanc Toyota team always aims to provide prompt and personalized service for each of our valued customers. If you'd like to elaborate further, feel free to call Erick Spears, our Service Reviews Manager, at (225)-408-1162.

November 08, 2024

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Always greater service. I especially appreciate the video walk around of my vehicle. Your service department is superior indeed. I’m a long time customer!! More

by eugene.jones698
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 11, 2024

Price LeBlanc Toyota responded

Thank you so much for your kind words, Eugene! We're happy to hear that you appreciate our service department and the video walk-around of your vehicle. We truly value long-time customers like yourself and look forward to continuing to provide you with excellent service in the future.

November 08, 2024

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Great thorough information and got me road ready in a few hours with the basic needs covered first. More

by RAMBINART
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a review, RAMBINART. We are happy to hear that you had a positive experience at Price LeBlanc Toyota and that we were able to get you road-ready efficiently!

November 04, 2024

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Employee Rating

Took all day maybe because I dropped it off for a7am appointment they took other cars in front of me Not right 7am to 4:30pm More

by PALLEN1
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your visit. We will take your comments into consideration as we work to improve our service processes. The Price LeBlanc Toyota team always aims to provide prompt and personalized service for each of our valued customers. If you'd like to elaborate further on your experience, feel free to call Erick Spears, our Service Reviews Manager, at (225)-408-1162.

October 19, 2024

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Employee Rating

I love the staff at Price Leblanc. The service department is top notch and very helpful. More

by SKINNERCAB42
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Peyton Stevens, Todd Hodges

Oct 21, 2024

Price LeBlanc Toyota responded

Thank you so much for your kind words, SKINNERCAB42! We are excited to hear that you had a positive experience with our service department. Our team works hard to provide top-notch service to all of our customers.

October 19, 2024

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Employee Rating

Even with an appointment, wait times are terrible, maybe hire some more techs? Other than that, it was nice More

by coehye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2024

Price LeBlanc Toyota responded

Thank you for sharing your feedback with us. We appreciate your patience and understanding during your visit. We will definitely take your suggestion into consideration as we strive to improve our service. We would love the opportunity to speak with you further so we can address exactly what went wrong and ensure it doesn't happen again. Feel free to call our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

October 17, 2024

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Employee Rating

Read More Good customer service, vehicle was in and out in a timely manner. Keep up the good work. More

by CORY.LANDRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jones

Oct 17, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a positive review, Cory. We are glad to hear that you were satisfied with our customer service and the efficiency of our service department. We appreciate your feedback and hope to continue providing you with excellent service in the future.

October 12, 2024

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As always very great service, I wil always be a loyal customer to Price LeBlanc More

by SARAHLANDRY48
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 14, 2024

Price LeBlanc Toyota responded

Thank you for your loyalty and for taking the time to leave such positive feedback. We are thrilled to hear that you had a great experience with us and look forward to continuing to provide excellent service for all your automotive needs.

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